Latest News
Must Read
All
- All
- App Development/Maintenance
- Automotive / Manufacturing
- Benchmarking / Metrics
- Blog
- BPO / Business Process Outsourcing
- Canada
- Change Management
- China / Other Asia
- Communication
- Consulting Firms
- Contract Development
- Domestic / Insourcing / Rural Sourcing
- Due Diligence
- Engineering
- Featured
- Finance / Banks / Accounting
- Governance
- Government
- High Technology
- India
- Insurance / Real Estate / Law
- IT/Information Technology
- Jobs
- Legal
- Legal Matters
- Location Selection
- Medical / Dental / Healthcare
- Negotiation
- News
- Offshoring tips
- Organizational Readiness
- Organizations
- Outsource by Function
- Outsource by Industry
- Outsource by Region
- Outsourcing Strategy
- Outsourcing Tactics
- Personnel / Employees / People
- Podcasts
- Pricing
- Project Management
- Project Selection
- Quality Assurance / Testing
- Quality Methods / CMM / ITIL / Six Sigma
- Relationship Building
- Research / Statistics
- Research/Statistics
- Resource Pages
- RFIs / RFPs / RFQs
- Risk Assessment & Management / Security
- Russia / Central & Eastern Europe
- Security
- Service Provider Selection
- Service Providers
- SLAs / Service Level Agreements
- Strategy Development
- Tools / Utilities
- Tools & Templates
- Trends
- Vendors & Consultants
Getting to a Service Orientation in IT
A session at Gartner’s San Francisco conference on “Excelling in IT Operations through IT Service Management” provided an alarming prediction: “Through 2010, 75% of...
Relationship Building
Moving from Level 1 to Level 2 Transactions in HRO
In outsourcing, often the advice is to start with something simple and then move to more challenging and sensitive work with time. In this case study, a service provider shares details about the transition it went through to take on more complex work from its client.
Going Global To Become Agile
NeoIT, which now sports the tagline, "Intelligent Transformation," has issued a new position paper on the topic of services globalization. The point of the...
Looking to outsource or go offshore?
Parties
Trending Now
Outsourcing vs Offshoring with Fred Wilson
Join Fred Wilson from Union Square Ventures in one of his MBA Monday sessions, discussing the key differences between outsourcing and offshoring.
http://feeds.soundcloud.com/stream/26930571-mbamondays-mba-mondays-by-fred-wilson-post-34.mp3
Offshore workers: the next bastion of business growth?
Once the domain of our biggest companies, offshoring is an increasingly attractive option for SMEs to reduce their wages bill and to fill skills...
Tips on Business Process Outsourcing in the Philippines
A recent survey identified Manila of the Philippines as a leading destination for Business Process Outsourcing and a coveted spot for global outsourcing ahead...
7 Steps to Establishing a Better Service Level Agreements – Reduce...
If you are looking to outsource, a service level agreement (SLA) is a perfect tool that will assist you and the service provider; improve...
4 Tips on How to Outsource Your Software Development
If you have been running a business in the online market, you must know more than anyone how fast technology is pressing forward. One...
Top 5 Misconceptions About Offshoring
There are companies that have gone to the extent of closing some of their local branches in favour of offshore subsidiaries. The common myth...