A Class in Outsourcing

I've just learned about the outsourcing courses offered at the Illinois Institute of Technology as part of its Center for Professional Development. Here's the roster:

Strategic Outsourcing Foundations and Organizational Readiness to Outsourcing (3 days, $1,195)

Course Outline:
• Describe global outsourcing industry trends and their recognized strategic value
• Describe the value proposition of strategic outsourcing and how it meets today's business challenges
• Describe the major phases of the outsourcing lifecycle
• Identify the different types of services that can be globally sourced
• Evaluate offshore sourcing advantages and disadvantages
• Identify critical success factors for implementing strategic outsourcing
• Analyze and evaluate the factors of globalization and the impact on strategic outsourcing on today’s business environment.
• Describe integrated assessment processes that bring together the necessary stakeholders with the relevant data all within a structured framework
• Baseline the operational environments, requirements, processes, and desired outcomes
• Identify the cost and financial benefits of strategic outsourcing
• Assess internal/external quality processes and requirements
• Provide a management framework for risk identification and mitigation

Expected outcomes: Participants obtain a detailed knowledge of outsourcing strategy, processes, procedures and methodologies and how they impact the organizations business model and functional areas as well as the vendor governance and relationship management challenges.

Strategic Outsourcing: Vendor Selection and Contracting (2 days, $895)

Course Outline:
• Define an organization’s scope and requirements for strategic outsourcing
• Define a outsourcing initiative’s team criteria and requirements
• Define the vendor identification process and evaluation criteria
• Outline process for the development of a RFP/RFI framework
• Describe vendor negotiation strategy and risk mitigation
• Identify key contract terms and conditions
• Develop a plan to guide their organization through a vendor evaluation and selection process including:
o RFP,
o vendor evaluation criteria,
o Statement of Work,
o conducting vendor evaluation,
o selecting vendors
o negotiating and developing contracts

Expected outcomes: Participants obtain a detailed knowledge of outsourcing strategy, processes, procedures and methodologies and how they impact the organizations business model and functional areas as well as the vendor governance and relationship management challenges.

Strategic Outsourcing: Project Transition and Governance (2 days, $895)

Course Outline:
• Define transition plan requirements to move from an in-house operation to an outsourcing vendor
• Identify key processes and parameters to be implemented during the governance cycle
• Describe how to establish and manage quality and productivity metrics and measures for an effective performance management plan
• Define project and change management processes and requirements
• Define and manage dispute resolution processes

Expected outcomes: Participants obtain a detailed knowledge of outsourcing strategy, processes, procedures and methodologies and how they impact the organizations business model and functional areas as well as the vendor governance and relationship management challenges.

Alas, it doesn't appear that the school schedules these consecutively for folks coming from out of town. But I predict we'll see additional training programs similar to this one offered elsewhere soon.

The trainer in this instance is Mark Power, president of ROS, Inc., which also sells training in CD form. You can learn more about that here.