Culture Matters: Communication and Culture Tips for Global Managers

When offshore outsourcing or other cross-border business ventures run into implementation difficulties, managers and team members often point to “communication problems” as the root cause....
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Culture Matters: Two Must-Read Books on India

If your business, job and life are connected to India in some way (and whose isn’t in today’s globalized world?), you may have read about “doing business with India.” You may have...
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Culture Matters: Workforce Diversity in India and the US

The world’s two largest democracies, India and the United States, are also the world’s most diverse societies. The demographics and structures of their diversity – and their legal frameworks...
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Culture Matters: Navigating India’s Holidays

If you work with a global team in India, have been to India on a business trip or are trying to manage large-scale operations involving India, you’ve probably been bewildered at all the holidays...
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Culture Matters: Cross-Cultural Risk Factors in Offshore Outsourcing

When companies decide on an offshore outsourcing strategy, select service providers and plan their onshore-offshore integration, due diligence and risk assessment are a normal part of the process. Until...
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Culture Matters: Cultural vs. Operational Issues in Offshoring

You’ve established your offshore center. You’ve navigated the initial transition hurdles. You have competent management in place at both ends. You’ve hired, oriented and trained the first...
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Culture Matters: Soft Components Key To Outsourcing Success

Over the past several years, I’ve attended numerous conferences on offshore outsourcing. The presentations have tended to focus mostly on the “hard” components of establishing profitable...
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Culture Matters: 6 Tips for Improving the Cross-Cultural Competency of Offshore Teams

When I present seminars on Indian business culture to American managers and technical professionals involved in offshoring or offshore outsourcing to India, someone inevitably asks, “So what are...
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Culture Matters: 5 Challenges India Offshore Teams Face in Working with Americans

As the foremost “hot spot” for America’s offshoring and offshore outsourcing of technology and business services functions today, India presents an important case study of differences...
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