Choosing The Right Outsourcing Vendor

Imagine you’ve been tasked with figuring out how to outsource the data center operations of a major high-tech corporation. Suppose you’ve been told to choose from among three vendors for the...
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How To Develop a Great Relationship with Your Provider

Cecilia Claudio knows the value of a good outsourcing partner. Over the course of her 30-year career in information technology, Ms. Claudio has worked with all sorts of vendors, consulting firms and industry...
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When Outsourcing Didn't Work, This School Canceled the Contract

It's a tough place to be. Outsourcing your IT systems can help you save on expenses, time and effort; but it also removes you from the day to day development of your IT strategy. Although it's possible...
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IT Positions To Outsource and IT Positions To Keep

So you've decided to outsource. You know you need someone else managing your IT systems so you can focus on what's important. But within your IT operations, where exactly will you draw the line? Who will...
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How To Keep Staff Retention High through Transitions

In 2004 Stanford Hospital & Clinics in Palo Alto, CA decided to outsource its IT operations to Perot Systems Corp. for $380 million. All of the hospital's 140 IT staff was offered positions with the...
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Pay Your Service Provider Out of the Savings It Promises

It's generally a good idea to limit the number of companies you outsource to, just to keep things simple and easy to manage. However, if a new outsourcing vendor approaches you with a spectacular, fabulous...
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The Healthcare Provider that Outsourced IT After All

Meadowbrook, Pa.-based healthcare provider Holy Redeemer Health System knows that sometimes, patience and an open mind can be the most effective weapons a company can bring to bear at the bargaining table....
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Outsourcing IT at the Same Time You Move Your Company

Sometimes the hardest part of outsourcing involves not the why or the who, but the how and the when. Why do you want to outsource your IT operations? That's a tough question, but it often involves your...
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