<?xml version="1.0" encoding="iso-8859-1"?>
<rss version="2.0">
	<channel>
		<title>Sourcingmag.com Blogosphere</title>
		<link>http://www.sourcingmag.com/blog/</link>
		<description>Outsourcing Blogs at the Sourcingmag.com Blogosphere</description>
		<language>en-us</language>
		<copyright>Copyright 2004-2013Sourcingmag.com, CTQ Media</copyright>
		<managingEditor>blogs@sourcingmag.com</managingEditor>
		<webMaster>blogs@sourcingmag.com</webMaster>
		<generator>CTQ Blog 1.0.5</generator>
		<lastBuildDate>Sun, 19 May 2013 10:30:51 -0700</lastBuildDate>
		<docs>http://blogs.law.harvard.edu/tech/rss</docs>
    	<ttl>60</ttl>

		<item>
			<title><![CDATA[A Stronger Philippine Economy - or Is It Really?]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1405</link>
			<description><![CDATA[I work with Data Process Outsourcing, a company in the Philippines, for turning my interview recordings into transcriptions. Recently, the head of that company, Loudel Dario, informed me that her company’s rates were going up. Why? Because the Philippine peso had appreciated. Curious, I asked her to explain since I ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Globalization]]>
			</category>
			<pubDate>Wed, 27 Jun 2007 00:30:07 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1405</guid>
		</item>

		<item>
			<title><![CDATA[Letter from China]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1399</link>
			<description><![CDATA[David Scott Lewis, a guy I love to interview, has landed at Startech, and he's blogging over at Sandhill. Through the marvels of syndication, he'll soon be blogging here too, as soon as I get my administrative act together. Plus, we'll be running a new interview with him, to get ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Mon, 25 Jun 2007 00:52:21 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1399</guid>
		</item>

		<item>
			<title><![CDATA[Salaries in India]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1398</link>
			<description><![CDATA[Zinnov, which does a bit of blogging here, and SVB India Advisors, recently came out with a 600-page report on "compensation and benefits" specifically for tech companies in India. In an executive brief (which runs 32 pages), that Sandhill.com is running, you'll learn such interesting tidbits as these:The engineering function ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Fri, 22 Jun 2007 00:31:34 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1398</guid>
		</item>

		<item>
			<title><![CDATA[Tech Exchange OnForce Gets Even Better]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1395</link>
			<description><![CDATA[In January I wrote about OnForce, an online exchange that hooks up people and companies that need on-site technical help with people and companies that provide that help.I recently had a demo of a new generation of the service that adds a ranking capability to the selection of a service ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Mon, 18 Jun 2007 00:46:57 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1395</guid>
		</item>

		<item>
			<title><![CDATA[Shared Services at Cummins]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1392</link>
			<description><![CDATA[I am Shared Services Exchange right now at the lovely Chateau Elan Winery &amp; Resort outside of Atlanta.Let me share some of the insights I've picked up in sessions, which all feature the heads of various shared services organizations at blue-chip companies.Steve Peterson, executive VP for Cummins, the $11.4 billion ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Mon, 11 Jun 2007 12:01:50 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1392</guid>
		</item>

		<item>
			<title><![CDATA[Survey on Finance and Accounting Outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1384</link>
			<description><![CDATA[The folks at MIRG Media are doing some research on finance &amp; accounting outsourcing, and they'd like to invite Sourcingmag.com readers to take it. In exchange, you'll get a copy of the full report, which you can use to benchmark your operations, performance and strategies to those of your peers.You'll ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Research]]>
			</category>
			<pubDate>Fri, 01 Jun 2007 18:04:44 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1384</guid>
		</item>

		<item>
			<title><![CDATA[The Thankless Job of the Change Agent]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1369</link>
			<description><![CDATA[Rusty Weston, contributor and former editor of Global Media Services, has a new blog. And his posting today touches on the topic of change agents. According to Weston, "It's a risky career move." Apparently, in a Friday article by The Wall Street Journal, Shai Agassi, former SAP AG executive, "was ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Mon, 14 May 2007 13:22:33 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1369</guid>
		</item>

		<item>
			<title><![CDATA[Outsourcing in News Organizations]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1368</link>
			<description><![CDATA[Last week I blogged about a Pasadena Web site that's outsourcing its reporting to a couple of reporters in India. Alan Mutter, who writes "Reflections of a Newsosaur," provides a rather extensive rundown on current efforts in news organizations to experiment with outsourcing on a bigger scale.]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Mon, 14 May 2007 13:18:16 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1368</guid>
		</item>

		<item>
			<title><![CDATA[Idiot Outsourcing or Savvy Business Move?]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1363</link>
			<description><![CDATA[Can an India-based reporter cover what's important to people in Pasadena? Apparently, publisher and editor James Macpherson, who runs pasadenanow.com, believes so. According to this article on Siliconvalley.com, he has just started advertising for a reporter based in India to cover, at the very least, city council meetings, which can ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Fri, 11 May 2007 12:07:03 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1363</guid>
		</item>

		<item>
			<title><![CDATA[Time for a Trip: Sourcing Events]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1357</link>
			<description><![CDATA[Time for spring training! That’s right. Even seasoned outsourcing professionals need to re-energize their batteries and hit the road to learn trends, techniques and best practices and meet with peers.I’m going to tell you about two events in particular that may appeal to you, depending on what kind of face-to-face ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Fri, 04 May 2007 19:10:43 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1357</guid>
		</item>

		<item>
			<title><![CDATA[IBM in India]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1352</link>
			<description><![CDATA[Just a quick link to The Economist. I had missed this article earlier, which gives a solid history of IBM's experience with India -- as a corporate entity and a competitor.Anybody who counts IBM out in the services game might heed this statement from an IDC analyst:Analysts are divided about ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Wed, 02 May 2007 12:57:36 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1352</guid>
		</item>

		<item>
			<title><![CDATA[The Hunger of India and Other Developing Countries]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1342</link>
			<description><![CDATA[I’m at Gartner’s Symposium ITxpo this week to get insight into information technology trends, of which the research firm has identified four broad areas: the consumerization of IT, the greening of IT, new models of delivery and the changing shape of IT. I had the chance to sit through the ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Globalization]]>
			</category>
			<pubDate>Tue, 24 Apr 2007 15:38:55 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1342</guid>
		</item>

		<item>
			<title><![CDATA[Welcome, Zachary!]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1339</link>
			<description><![CDATA[A bit of good news! Sourcingmag.com author Brad Rubin and his family have just welcomed a new addition to their clan: Zachary Casey Rubin, born March 1. Congratulations to all!]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;The Funhouse]]>
			</category>
			<pubDate>Thu, 19 Apr 2007 14:48:30 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1339</guid>
		</item>

		<item>
			<title><![CDATA[Benchmarking in Outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1334</link>
			<description><![CDATA[If the concept of benchmarking in outsourcing initiatives is confusing to you, I attended a highly enlightening Webinar on the topic that you can now tune into as well. Hosted by advisory firm Compass and featuring Geraldine Fox (a Sourcingmag.com columnist) and Rob Finkel, an attorney with Milbank, Tweed, Hadley ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Mon, 16 Apr 2007 00:58:04 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1334</guid>
		</item>

		<item>
			<title><![CDATA[Comparison of Vendors in the Application Development Space]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1329</link>
			<description><![CDATA[I finally had the chance to read the recently published "The Forrester Wave North American Outsourcing, Q1 2007" report by by William Martorelli with Christine Ferrusi Ross and Francesca Bartolomey. This analysis of 13 application outsourcing service providers found that the companies "offer adequate service offerings but that they must ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[ADM / IT&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Mon, 09 Apr 2007 00:25:58 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1329</guid>
		</item>

		<item>
			<title><![CDATA[Don't Outsource Your Opinion - Take Our Reader Survey]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1328</link>
			<description><![CDATA[I know you're a busy person. And maybe you think that the last thing you have time for is to tell an editor how she can do her job better. But, if you're like me, you're always seeking out incremental process improvement that will pay off in the long-term. In ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[The Buzz]]>
			</category>
			<pubDate>Thu, 05 Apr 2007 18:47:02 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1328</guid>
		</item>

		<item>
			<title><![CDATA[The Next 10 India Cities for IT]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1321</link>
			<description><![CDATA[As a follow-on to Nari's posting yesterday, I wanted to note that Alsbridge has just released a chart that summarizes, "The Next Top 10 Indian Cities for IT." Here's the list:KolkotaHyderabadChennaiAhmedabadPuneNagpurKochiVishakhapatnamMangaloreThiruvananthapuramThe criteria include population, accessibility by air, educational facilities, companies that already have operations in the area, hotels that are ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Offshoring&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Thu, 29 Mar 2007 12:42:06 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1321</guid>
		</item>

		<item>
			<title><![CDATA[Outsourcing to Mexico: A Frank Appraisal]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1319</link>
			<description><![CDATA[I didn’t know much about the outsourcing industry in Mexico until I had the chance to listen to Stephanie Moore, a Forrester analyst, speak in a Webinar hosted by service provider Softtek.You can read a research report by Moore on the topic here. But there’s nothing like a Webinar at ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Tue, 27 Mar 2007 18:19:46 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1319</guid>
		</item>

		<item>
			<title><![CDATA[The Latest Stats on IT Outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1318</link>
			<description><![CDATA[CIO Insight offers a slideshow presentation of results from a survey it did on outsourcing and offshoring practices and experiences.The biggest companies -- those with revenues over a billion dollars -- seem to stand out from the others in their willingness to do more of both in 2007. For example, ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[ADM / IT&nbsp;,&nbsp;General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Fri, 23 Mar 2007 00:00:18 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1318</guid>
		</item>

		<item>
			<title><![CDATA[GM's Outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1310</link>
			<description><![CDATA[Doug Bartholomew examines how GM's outsourcing efforts are playing out a year after it signed contracts with six vendors for IT services. "GM Outsourcing Overhaul, 1 Year Later" can be summarized this way: The transition to the new service providers is done; now transformation can happen.The story mentions GM's relationship ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Fri, 16 Mar 2007 00:03:11 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1310</guid>
		</item>

		<item>
			<title><![CDATA[Lacity on Outsourcing Management]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1315</link>
			<description><![CDATA[What a treat to hear Mary Lacity speak about some aspect of sourcing. This morning, service provider Primavera hosted a Webinar featuring Lacity, a professor of IS at the University of Missouri-St. Louis, speaking about her latest book, Global Sourcing of Business &amp; IT Services. She and her cohorts base ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Call Centers&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Thu, 15 Mar 2007 15:52:53 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1315</guid>
		</item>

		<item>
			<title><![CDATA[Outsourcing to Mississippi]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1307</link>
			<description><![CDATA[Here's a thoughtful blog entry by Rob Walling, a .NET programmer, on BearingPoint's newest global development center, which will be based in Hattiesburg, MS. He asks several questions of his readers, regarding the merits of moving development work to low-cost areas and whether they'd consider work that took them there.What ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Jobs]]>
			</category>
			<pubDate>Thu, 08 Mar 2007 20:32:20 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1307</guid>
		</item>

		<item>
			<title><![CDATA[Could You Answer This Question?]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1303</link>
			<description><![CDATA[CIO's February 15 issue includes a "hotjobs" rundown on the offshore project manager title. This would be the United States-based person who "plans, oversees and coordinates projects with offshore components." The pay range: $70k to $250k. Think you want to apply? Then make sure you can answer this "elimination round" ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Offshoring]]>
			</category>
			<pubDate>Mon, 05 Mar 2007 13:08:52 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1303</guid>
		</item>

		<item>
			<title><![CDATA[Stopping Outsourcing Problems before They Start]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1291</link>
			<description><![CDATA[Don't know if you saw the January 29, 2006 article in The Wall Street Journal that featured Unisys' Joe Hogan sharing advice about why outsourcing doesn't often save as much as it could. I'm not going to link to it because you need to be a subscriber to read the ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Call Centers&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Tue, 13 Feb 2007 17:06:09 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1291</guid>
		</item>

		<item>
			<title><![CDATA[Take This Survey: Delivering the Full ROI from Offshore Outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1284</link>
			<description><![CDATA[The folks at Aberdeen are trying to get a handle on the return on investment you can actually expect from offshore outsourcing in the area of IT. If you have experience in this area on the client side, they'd appreciate your taking a brief survey. As a participant you'll receive ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Research]]>
			</category>
			<pubDate>Fri, 02 Feb 2007 00:47:04 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1284</guid>
		</item>

		<item>
			<title><![CDATA[CEO Priorities for 2007]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1279</link>
			<description><![CDATA[The Economist Intelligence Unit has published its annual report, "CEO Briefing: Corporate priorities for 2007 and beyond." The global nature of work and markets is a major emphasis in the survey.The report is drawn from the results of a survey done with more than 1,000 senior executives around the world, ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Globalization&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Tue, 30 Jan 2007 15:14:09 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1279</guid>
		</item>

		<item>
			<title><![CDATA[Microstaffing with OnForce]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1274</link>
			<description><![CDATA[A couple of months ago I blogged about Quicksolve.net, a "micro-outsourcing" business based out of Redmond, WA that specializes in providing remote service on call.Now I’m going to tell you about OnForce, a service that specializes in "microstaffing" for onsite technical services. If you haven’t read about OnForce yet, you ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Tue, 23 Jan 2007 19:11:25 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1274</guid>
		</item>

		<item>
			<title><![CDATA[Picking Your Outsourcing Advisory Firm]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1272</link>
			<description><![CDATA[I've just finished one of the most interesting reports on outsourcing I've ever read -- interesting because it tackles a topic that is rarely discussed by analysts: outsourcing advisory firms.These are firms -- such as TPI, EquaTerra and Pace Harmon -- that advise clients on outsourcing. The services offered often ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Mon, 22 Jan 2007 00:01:28 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1272</guid>
		</item>

		<item>
			<title><![CDATA[2007 Holidays in the Philippines]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1270</link>
			<description><![CDATA[Today, I'm going to share the holiday roster for the Philippines, supplied by my long-distance friend Loudel Dario, who runs DataProcess Outsourcing in Quezon City. 2007 Holidays for the Philippines Date Day Name of the Occasion 1/1/2007 Monday New Year's Day 4/5/2007 Thursday Holy Thursday 4/6/2007 Friday Good Friday 4/9/2007 ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Thu, 18 Jan 2007 00:21:42 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1270</guid>
		</item>

		<item>
			<title><![CDATA[Take this survey on offshore outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1265</link>
			<description><![CDATA[My friends at Aberdeen are doing some research on the topic of offshore outsourcing -- something that many of the readers of this site have some experience in.If you're with a client organization, they'd appreciate your taking some time to answer their latest survey request. You'll find that here:http://www.aberdeen.com/survey/offshoreroi/Those who ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Research]]>
			</category>
			<pubDate>Fri, 12 Jan 2007 00:27:25 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1265</guid>
		</item>

		<item>
			<title><![CDATA[US National Holidays for 2007]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1260</link>
			<description><![CDATA[Last week, I provided a list of popular India holidays for 2007. This week I’m providing a list of popular American holidays for 2007. Not all companies or organizations celebrate each of these days by giving workers the day off, but almost all recognize some variation. Date Day Name of ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Thu, 11 Jan 2007 00:49:27 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1260</guid>
		</item>

		<item>
			<title><![CDATA[Will a Democratic Congress Dampen H-1Bs?]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1256</link>
			<description><![CDATA[Computerworld's Patrick Thibodeau examines potential changes that may be in store for the spirited H-1B visa program in "As Democrats take control of Congress, a new H-1B fight looms."What I walk away with: Even if Congress keeps the program going (which I expect), perhaps it'll also give some teeth (and ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Fri, 05 Jan 2007 00:49:32 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1256</guid>
		</item>

		<item>
			<title><![CDATA[India Holidays for 2007]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1255</link>
			<description><![CDATA[Now that the holidays have ended (what a pity!), it’s time to get this year’s set of holidays onto my calendar. Knowing when holidays are happening in a given country can give you an edge in your offshoring work. Not only can you schedule around festivals and other activities happening ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Thu, 04 Jan 2007 19:25:29 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1255</guid>
		</item>

		<item>
			<title><![CDATA[Who You Gonna Call? The Best and Worst of Call Centers]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1254</link>
			<description><![CDATA[CRM Lowdown features "The 10 Best (and 10 Worst) Companies for Call Center Service" in today's blog posting...Some truly interesting choices in best-of, including IBM and Accenture. Apparently, these two services giants know how to treat their clients, which may portend well for your customers too, if you hire them ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Call Centers]]>
			</category>
			<pubDate>Thu, 04 Jan 2007 00:51:58 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1254</guid>
		</item>

		<item>
			<title><![CDATA[Offshoring Marketshare Shift]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1245</link>
			<description><![CDATA[ComputerWorld ran an article earlier this month that provided an intriguing stat: According to "IT offshoring: It's not just for India anymore," India used to receive 80% of all US offshore spending; now that number is closer to 59%, according to Gartner analyst Frances Karamouzis. US companies spend $26 billion ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Offshoring&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Wed, 27 Dec 2006 00:28:01 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1245</guid>
		</item>

		<item>
			<title><![CDATA[Contact Center Podcasts]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1244</link>
			<description><![CDATA[Interactive Softworks, which sells contact center applications, has added high-quality podcasts as a resource to its Website here:http://www.interactivesoftworks.com/evolving/index.aspxThe first segment, 23-24 minutes long, includes interviews with industry experts, including Tom Rocca, CEO of KPI Group, which does contact center consulting. If that's too long for you (and as somebody who ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Call Centers]]>
			</category>
			<pubDate>Tue, 26 Dec 2006 00:10:15 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1244</guid>
		</item>

		<item>
			<title><![CDATA[Globalization of Services: The Experts Meet at Stanford]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1233</link>
			<description><![CDATA[How do you summarize a full-day, insight-packed Stanford seminar that explores the topic of the globalization of services? Well, I can't really. But I can offer some notions that stood out for me from the event.First, people will come from all over the world to rub shoulders with academics and ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Thu, 14 Dec 2006 16:47:38 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1233</guid>
		</item>

		<item>
			<title><![CDATA[If I Were Editor...]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1227</link>
			<description><![CDATA[I've just finished my flip through the weeklies -- eWeek, InformationWeek, InfoWorld -- and the not-quite-weekly CIO. And I have to say, if I were the chief editor for those magazines, I'd start paying more attention to a topic they all cover but don't appear to understand: the internationalization of ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Thu, 07 Dec 2006 00:16:45 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1227</guid>
		</item>

		<item>
			<title><![CDATA[Chinese Managers Get Trained in Western Ways]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1222</link>
			<description><![CDATA[This Knowledge@Wharton article offers a rundown on the various programs that are available to Chinese managers who want or need to learn more about the art of management so they'll do a better job for their companies.As the piece states, these programs aren't new -- AT&amp;T started offering one back ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Mon, 04 Dec 2006 00:16:09 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1222</guid>
		</item>

		<item>
			<title><![CDATA[Outsourcing Donut-Making?!]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1221</link>
			<description><![CDATA[According to this Boston Herald item, Dunkin' Donuts may outsource the creation of its donuts. Say it ain't so!I still remember the joy I felt in 2001 when heading to Boston from the West coast and seeing the big peach and pink colored signs seemingly everywhere I looked.The article explains ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[The Funhouse]]>
			</category>
			<pubDate>Fri, 01 Dec 2006 13:38:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1221</guid>
		</item>

		<item>
			<title><![CDATA[How To Choose an Outsourcing Supplier]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1219</link>
			<description><![CDATA[Leslie Wilcocks, Sara Cullen and Mary Lacity have written an excellent report titled, "The CEO guide to selecting effective suppliers," which provides great advice for how to approach the selection of a service provider for work to be outsourced. You can download it here.LogicaCMG sponsored the 28-page paper, which makes ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Thu, 30 Nov 2006 00:08:34 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1219</guid>
		</item>

		<item>
			<title><![CDATA[More on Outsourcing Surgery]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1218</link>
			<description><![CDATA[Associated Press reporters Malcolm Foster and Margie Mason provide this rundown on Americans who go offshore for surgical procedures that are too costly for them to obtain in the states.While I know that the concept of elective surgery typically involves non-life-threatening procedures, any time one goes under the knife, there's ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Wed, 29 Nov 2006 12:53:46 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1218</guid>
		</item>

		<item>
			<title><![CDATA[Sourcingmag Author Seeks Focus Group Participants]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1217</link>
			<description><![CDATA[Uttiya Dasgupta, who has contributed several articles to Sourcingmag.com and presented sessions on "Best Practices of Offshoring" at multiple conferences (including the soon to be held Outsourcing World Summit), has begun writing a new book that describes more than 100 real-life problems you may face during the course of outsourcing ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Wed, 29 Nov 2006 00:07:10 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1217</guid>
		</item>

		<item>
			<title><![CDATA[Call Centers in the Philippines]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1211</link>
			<description><![CDATA[The Philippines gets a lightweight boost in the International Herald Tribune in this article. I bring it up because it has some interesting factoids in it (such as the point that service providers there tend to show lower staff turnover rates than many Indian firms); plus, I've begun working with ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Call Centers&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Wed, 22 Nov 2006 00:45:27 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1211</guid>
		</item>

		<item>
			<title><![CDATA[Impressions of China]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1206</link>
			<description><![CDATA[Aaron Ricadela must have really hustled to gather the coverage he provides to InformationWeek in his article, "China Blog." He interviewed the China-based heads of research and other operations at Microsoft, Intel, Sybase, HP, Telegent and AMD, among others for his impressions of the growing tech industry in China.Between his ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Tue, 21 Nov 2006 00:37:26 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1206</guid>
		</item>

		<item>
			<title><![CDATA[Micro-Outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1205</link>
			<description><![CDATA[Sometimes outsourcing works magic in the strangest ways. Let me share a tale of something that happened this week to explain what I mean.We have a friend who has recently gone away to college for the first time, armed with a new Dell notebook. Usually, when she has tech questions, ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;The Funhouse]]>
			</category>
			<pubDate>Sat, 18 Nov 2006 00:03:15 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1205</guid>
		</item>

		<item>
			<title><![CDATA[What It Will Cost To Get a Runaway Project Back on Track]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1204</link>
			<description><![CDATA[Baseline has a cool project planner you can try on for size to figure out how much it will cost you to get that project-in-turmoil under control and back on track.To see the PDF version of the tool, click here, then choose "View the PDF..."You'll have to register if you ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[General]]>
			</category>
			<pubDate>Fri, 17 Nov 2006 00:30:06 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1204</guid>
		</item>

		<item>
			<title><![CDATA[Chinese Cities Vary Widely in Local Government Effectiveness, Investment Climate]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1201</link>
			<description><![CDATA[This from a World Bank press release:Cities vary widely in local governance, investment climate, and progress toward achieving a harmonious society, according to a new World Bank survey of 12,400 firms and 120 cities in China. The World Bank report Governance, Investment Climate, and Harmonious Society:Competitiveness Enhancements for 120 Cities ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Globalization&nbsp;,&nbsp;Offshoring]]>
			</category>
			<pubDate>Wed, 15 Nov 2006 00:53:37 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1201</guid>
		</item>

		<item>
			<title><![CDATA[The TRIZ Journal Joins CTQ Media!]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1195</link>
			<description><![CDATA[The TRIZ Journal (www.triz-journal.com) is now a division of CTQ Media LLC (www.ctqmedia.com) and a channel under www.realinnovation.com (which will launch November 15th). TRIZ - a Russian acronym meaning the theory of inventive problem solving - is, as the full name suggests, a systematic methodology for solving problems that call ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[The Buzz]]>
			</category>
			<pubDate>Mon, 13 Nov 2006 00:56:45 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1195</guid>
		</item>

		<item>
			<title><![CDATA[Call Centers in China]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1188</link>
			<description><![CDATA[CRM magazine offers a brief overview of the China contact center market here:http://www.destinationcrm.com/articles/default.asp?ArticleID=6399Among the points made by author Coreen Bailor:Agent positions will increase by 20% a year, according to Datamonitor, through 2009. VoiceXML is projected to overtake touch-tone IVR systems as the dominant platform in the country. The industry is ...]]></description>
			
			<author><![CDATA[Dian Schaffhauser]]></author>
			
			<category>
			<![CDATA[Research]]>
			</category>
			<pubDate>Mon, 06 Nov 2006 00:12:48 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1188</guid>
		</item>

	</channel>
</rss>
