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		<title>Sourcingmag.com Blogosphere</title>
		<link>http://www.sourcingmag.com/blog/</link>
		<description>Outsourcing Blogs at the Sourcingmag.com Blogosphere</description>
		<language>en-us</language>
		<copyright>Copyright 2004-2013Sourcingmag.com, CTQ Media</copyright>
		<managingEditor>blogs@sourcingmag.com</managingEditor>
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    	<ttl>60</ttl>

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			<title><![CDATA[Process Design/Redesign With a Clean Sheet]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1520</link>
			<description><![CDATA[Quite often, Process Design or Redesign are burdened with a lot of Legacy Thought! Sometimes, it may be better to start a Design or a Redesign of a Business Process with a clean sheet rather than make marginal improvements!Many processes just evolve from nothing, or have a lot of outdated ...]]></description>
			
			<category>
			<![CDATA[Blogger Bios&nbsp;,&nbsp;BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1520</guid>
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			<title><![CDATA[Information Availability and Business Process Improvement]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1516</link>
			<description><![CDATA[Information Availability is half the battle in Business Process Improvement!First, it is the availability of information itself, in a central, easily accessible way, that can speed up Business Processes by an order of maginitude!Measurement and reporting of Performance Measures or Key Performance Indicators (KPIs) themselves help Business Process Improvement. In ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1516</guid>
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			<title><![CDATA[Ease of Implementation Vs Payoffs in Lean Improvement]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1515</link>
			<description><![CDATA[The funny thing about Process Improvement, whether Six Sigma or Lean, is that not all Process Improvement efforts are equal to others.Some are "More Equal" than others!Efforts needed for different Process Improvement ideas may not be linearly proportional to their payoffs. Before jumping into Kaizen activities, it may be worthwhile ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1515</guid>
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			<title><![CDATA[Waste in Over Capacity]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1511</link>
			<description><![CDATA[We seldom think of Unused Capacity as a Wasted Resource! In fact, it can be a wasted resource that can be fatal to the long term survival of your company and even your industry!The Wallstreet Journal ran this story last Saturday - More Car Plants at Risk. It talks about ...]]></description>
			
			<category>
			<![CDATA[ADM / IT&nbsp;,&nbsp;BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;HRO&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1511</guid>
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			<title><![CDATA[Data Quality more Important than Process Improvement Efforts]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1509</link>
			<description><![CDATA[Continuous Process Improvement, Lean Improvement or Six Sigma efforts can only be as successful or as reliable as the quality of data they use!Data Quality is a pernicious, persistent and widespread problem in every organization. On the surface, reports look neat, wrapped up, and reliable but quite often the data ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1509</guid>
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			<title><![CDATA[Systematic Process Improvement Vs Process Improvement Leaps]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1508</link>
			<description><![CDATA[Continuous Process Improvement is somewhat funny when it is actually applied. Sometimes it is highly discontinuous with leaps of insight, waste reduction and order of magnitude improvements in Efficiency and Effectiveness. Sometimes accidental improvements in technology makes these kinds of process improvement possible!Take the simple example of how Digital Photography ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1508</guid>
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			<title><![CDATA[Recessions - Best Time for Business Process Improvement!]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1505</link>
			<description><![CDATA[Recessions are a great time to think about Business Process Improvement! In any case, you are already trying to cut costs, and you might as well take on larger efforts in cutting waste out of business processes. Of course, you can throw all kinds of new technologies like Document Management, ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;HRO&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1505</guid>
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			<title><![CDATA[True Cost of Lip Service]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1502</link>
			<description><![CDATA[If Detroit does not stand on the cusp of really traumatic possible bankruptcies of companies like General Motors and Chrysler, I would be tempted to play I-Told-You-So even more loudly!Two years ago, I wrote this blog in a sister blog of this one - The Cost of Lip Service , ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1502</guid>
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			<title><![CDATA[Process Improvement Opportunities for BPO Service Providers]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1494</link>
			<description><![CDATA[BPO Service Providers, usually may not get an entire end-to-end business processes to be executed. They get bits and pieces of the business process, especially those steps that are manual, that they need to execute at their premises, in the same country or offshore.In Insurance Polciy Underwritiing or Health Care ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;HRO&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1494</guid>
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			<title><![CDATA[Dell to outsource computer manufacturing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1491</link>
			<description><![CDATA[In recent article from Newsfactor it reported that Dell was planning to sell it factories to contract manufacturers round the globe. This re-focusing on core is a classic of outsourcing. Dell obviously doesn’t see manufacturing as a core function of the company and is looking to move it to a ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1491</guid>
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			<title><![CDATA[Why is Process Data Collection Important and Challenges]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1490</link>
			<description><![CDATA[I once did a crude study, at our local library, of the Average Financial Performance of Public companies in various Industry codes. I discovered that out of every dollar earned by companies from Manufacturing to Service Industries they were spending an average of 40 Cents to 80 Cents on Operating ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;F&amp;A&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1490</guid>
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			<title><![CDATA[Business Intelligence Always Precedes Process Improvement]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1478</link>
			<description><![CDATA[Before you can effect any Process Improvement you need to have a clear, accurate and reliable picture of the AS-IS condition of a Business Process in terms of its Key Performance Indicators (KPIs). These KPIs can be measured against SLAs if it is outsourced, or in the Shared Services context. ...]]></description>
			
			<category>
			<![CDATA[Blogger Bios&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1478</guid>
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			<title><![CDATA[Value Innovation in Process Improvement]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1477</link>
			<description><![CDATA[Value Innovations are a very useful concept pioneered by people in Competitive Product and Services Positioning. Analyzing the various of dimensions of Value of products or services as perceived by customers leads to competitive positioning that can lead to success.McDonalds restaurants always sold very inexpensive coffee. However they wanted to ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;F&amp;A&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1477</guid>
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			<title><![CDATA[The effort to innovate, is it worth it?]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1475</link>
			<description><![CDATA[Innovation has always been a top buzz word of outsourcing, often mentioned but rarely achieved. When outsourcing was in its infancy everyone perceived that innovation was just another deliverable to be defined in the outsource contract. When it was never actually delivered upon the clients blamed he vendors without asking ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1475</guid>
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			<title><![CDATA[Yahoo outsourcing to Google]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1469</link>
			<description><![CDATA[In a recent article from Alley Insider the author questions whether the recent deal in which Yahoo will outsourcing its Ads to Google. The article questions whether this 2 week test is actually illegal and does this matter in the context of the Microsoft bid for Yahoo. There is no ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1469</guid>
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			<title><![CDATA[Want Process Improvement? Don't waste your time on Coaching Individuals]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1466</link>
			<description><![CDATA[The Futility of Call Center Coaching is a very interesting and thought-provoking article on how spending more money on coaching individual agents in a Call Center or on other business process participants is essentially a waste of money!The author says that spending more money in improving the entire system, adding ...]]></description>
			
			<category>
			<![CDATA[Call Centers&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1466</guid>
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			<title><![CDATA[BPO Collaborations – There is a pressing need for them, but are they possible?]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1458</link>
			<description><![CDATA[Dynamics of doing business in the BPO world are fast changing. Clients are increasingly seeking –  ·         Global delivery with emphasis on near, mid and offshore locations comprising both established and new geographies, ·        ...]]></description>
			
			<category>
			<![CDATA[Blogger Bios&nbsp;,&nbsp;BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1458</guid>
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			<title><![CDATA[Internet hinders more than helps SMEs]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1455</link>
			<description><![CDATA[In a recent article from vnunet the author talks about the issues many small companies feel when it come to the internet. They have to be using it or will fall behind the competition as customers are increasingly savvy and have the skills to quickly shop around.  The article ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Companies&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1455</guid>
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			<title><![CDATA[SOA and Lean Process Improvement]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1451</link>
			<description><![CDATA[In March 2007 there was an interesting article titled SOA and BPM seen creating a Lean/Six Sigma machine.It touched upon some of the obvious advantages of System Oriented Architectures(SOA) and using them in combination with Business Process Management (BPM) tools to orchestrate the whole process. This article talked about how ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1451</guid>
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			<title><![CDATA[Outsourcing and the recession]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1449</link>
			<description><![CDATA[The body of evidence and industry pundits all seem to point that the world is heading towards a recession. The majority of industries know what to expect; manufacturing will slow down, consumer spending and retail will reduce significantly, whereas basic goods and services will generally weather the storm. Where does ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1449</guid>
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			<title><![CDATA[A fresh approach to SME outsourcing]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1441</link>
			<description><![CDATA[In a previous recent blog entry I discussed the various consulting styles that could be applied to outsource projects. The majority of industry analysts believe that the largest growth area in outsourcing over the next 5 years will be within the SME sector. Most MNCs are already outsourcing and the ...]]></description>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1441</guid>
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			<title><![CDATA[Costco Prescanning - Good Examples of Reducing Waste]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1440</link>
			<description><![CDATA[I was standing in line at our local Costco behind four or five people. Was pleasantly surprised to see a Costco person come by and "Pre Scan" all the items in your cart before you reach the checkout counter! She had a wireless checkout handheld. She scanned the membership card ...]]></description>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Ploys and Tactics&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1440</guid>
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			<title><![CDATA[Lazy Evaluation as a Business Process Improvement Method]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1430</link>
			<description><![CDATA[Lazy Evaluation is a very useful and innovative method in Computational Science. It involves delaying computing certain things till you are absolutely sure you need the value of that computation to proceed further. Programming Languages, applications and even system software like screen display painting algorithms in User Interfaces have used ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1430</guid>
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			<title><![CDATA[BPO World first: Outsourcing car sales with BPO LiveMarketing™]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1419</link>
			<description><![CDATA[Companies with multi-channel advertising campaigns for product launches or up selling campaigns, typically have a missing link – there is no way for customers to communicate in the same medium they are conducting their business beyond the usual channels of telephone, fax, email, telephone call centres and Web forms, – ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1419</guid>
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			<title><![CDATA[My Dads Bigger than your Dad]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1414</link>
			<description><![CDATA[Following Peter Allens 28th July Post, heres another take on Country v  Country.Reminiscent of schoolboy (do schoolgirls also do this?) playground one-upmanship, where arguments would escalate to include ‘implied’ threats of how things were going to end up if the argument continued with statements such as “My dads bigger ...]]></description>
			
			<category>
			<![CDATA[Globalization&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1414</guid>
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			<title><![CDATA[Business Processes Require ITES Provider Involvement not just Transitions As-Is]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1412</link>
			<description><![CDATA[James Champy has written a very important column Business Process Decisions Require Executive Involvement, not just Support. Champy argues that IT has become so intertwined with Business Strategy, Tactics and Operations all the way from shorter cycles for everything - prospecting business, signing up new business, manufacturing and delivering.Quicker, better ...]]></description>
			
			<category>
			<![CDATA[ADM / IT&nbsp;,&nbsp;BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1412</guid>
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			<title><![CDATA[Process Management Cursed by Functional Approaches]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1411</link>
			<description><![CDATA[The curse of Process Management is that we are still stuck in the last century’s (1950’s to be precise) Management Thinking and Software that implements it for the most part!If you look at how Functional Management evolved, it is accredited mostly to the work of Robert McNamara, and assorted others ...]]></description>
			
			<category>
			<![CDATA[Blogger Bios&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Cool Tools&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1411</guid>
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			<title><![CDATA[Leveraging 3rd Party Service Provider for Captive operations]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1400</link>
			<description><![CDATA[A number of global and regional companies have set up captive centers in remote locations to cater to their back office, product development functions. Does this mean,“There is no opportunity for firms to work with 3rd Party Service Providers and capitalize strengths of such providers for internal operations benefit”? Not ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1400</guid>
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			<title><![CDATA[Smart Shoring by Indian Service Providers to drive India Offshoring]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1394</link>
			<description><![CDATA[A recent report says that"In the late 1990s, India’s software industry started booming. The threat of the so-called Y2K bug and an abundance of well trained, technically skilled and relatively cheap labour opened the country’s eyes to the potential of business outsourcing. The government soon realised that if it did ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;General&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1394</guid>
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			<title><![CDATA[Rural Shoring – a trend to wait &amp; watch for!]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1375</link>
			<description><![CDATA[We have heard of onshore, offshore, midshore and nearshore locations. Is rural shoring a new, long-term term or a fad in the sourcing world? It is certainly a new term and is expected to stay longer, unlike most fads. It has a sustainable value proposition for US based companies that ...]]></description>
			
			<category>
			<![CDATA[BPO&nbsp;,&nbsp;Call Centers&nbsp;,&nbsp;Globalization&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1375</guid>
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			<title><![CDATA[Don't Outsource Your Opinion - Take Our Reader Survey]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1328</link>
			<description><![CDATA[I know you're a busy person. And maybe you think that the last thing you have time for is to tell an editor how she can do her job better. But, if you're like me, you're always seeking out incremental process improvement that will pay off in the long-term. In ...]]></description>
			
			<category>
			<![CDATA[The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1328</guid>
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			<title><![CDATA[Sourcingmag Author Seeks Focus Group Participants]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1217</link>
			<description><![CDATA[Uttiya Dasgupta, who has contributed several articles to Sourcingmag.com and presented sessions on "Best Practices of Offshoring" at multiple conferences (including the soon to be held Outsourcing World Summit), has begun writing a new book that describes more than 100 real-life problems you may face during the course of outsourcing ...]]></description>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Offshoring&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1217</guid>
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			<title><![CDATA[The TRIZ Journal Joins CTQ Media!]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1195</link>
			<description><![CDATA[The TRIZ Journal (www.triz-journal.com) is now a division of CTQ Media LLC (www.ctqmedia.com) and a channel under www.realinnovation.com (which will launch November 15th). TRIZ - a Russian acronym meaning the theory of inventive problem solving - is, as the full name suggests, a systematic methodology for solving problems that call ...]]></description>
			
			<category>
			<![CDATA[The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1195</guid>
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			<title><![CDATA[Sourcingmag.com on Forbes.com]]></title>
			<link>http://www.sourcingmag.com/blog/blog.asp?bi=1118</link>
			<description><![CDATA[Thanks to Forbes markets reporter Mary Crane, Sourcingmag.com made it onto Forbes.com this week, as part of the article, "Small-Bix Outsourcing Guide."You can read her concise report on small business outsourcing here.]]></description>
			
			<category>
			<![CDATA[The Buzz]]>
			</category>
			<pubDate>Sat, 30 Dec 1899 00:00:00 -0700</pubDate>
			<guid>http://www.sourcingmag.com/blog/blog.asp?bi=1118</guid>
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