Execution is Everything

I have come across a very interesting and insightful article published by AT Kearney titled, “Execution is everything: The keys to Offshore Success”. This article is an outcome of a survey that consists of 50 questions about offshore implementation factors across multiple factors including process, control, organization, change management and performance management.

Apart from publishing the survey findings, the article also lists 5 keys for a successful offshore program and they are

1) Focus on operational performance, not savings

2) Invest in management team and don’t outsource ownership

3) Mitigate common problems by communicating openly

4) Don’t focus on price, focus on capability while selecting an outsource partner

5) Calibrate ramp speed to experience and send positions overseas accordingly while transitioning the process

It will be interesting to know your views about various aspects articulated in the article.