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21 December 2007 by Nari Kannan
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Illicit Process Improvement

Nothing lightens up the Holiday Season like a funny story about Process Improvement!

While most Process Improvement articles may be staid and boring, once in while you run across a funny story about Process Improvement and what is stranger than fiction? A True Story.

This story on Illicit Process Improvement is something straight out of Dilbert, with an eager employee being taken to task and admonished for implementing an "unauthorized and non-standard" process improvement method.

The comments that follow it are even funnier!

Enjoy!

 
BPO , Call Centers , Cool Tools , Research
posted by Nari Kannan  at  5:14 PM ET | comments [0]


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