Dictionary

 

A

•  Amendments

•  Approvals

•  ARD

•  Audit

 

B

•  Backlash

•  Basel II

•  Baseline

•  Best shore

•  Body shop

•  BOT

•  BPM

•  BPMS

•  BPO

 

C

•  Contract

•  Cosourcing

 

D

•  Dashboards

•  Delivery

•  Downsizing

 

E

•  Exit plan

 

F

•  FRAG 21

 

G

•  Governance

 

H

•  H1-B visa

•  HIPAA

 

I

•  Incentives

•  Insourcing

•  IP

•  ISO 9001

•  ITIL

•  ITO

•  IVR

 

J

 

K

•  KPI

 

L

•  L-1 visa

•  Logistics

 

M

•  MNC

 

N

•  NPV

 

O

•  ODC

•  Offshoring

•  Ownership

 

P

•  PMO

•  Preamble

 

Q

 

R

•  Rebadge

•  RFI

•  RFP

•  Risk

 

S

•  SAAS

•  SAS 70

•  Scope

•  Site visit

•  Six Sigma

•  SLA

•  SOA

•  Sourcing

•  SOX

 

T

•  TQM

•  TUPE

 

U

 

V

 

W

•  Waiver

•  Warranties

 

Y

 

Z


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