Posted by: sprfrkr
Posted on: Wednesday, 5th May 2010, 9:23 AM.
I have a long standing relationship with an outsourcing provider in India. Things have been going well with them billing for hours worked. However, I see now that at least 50% of the time being billed is due to bug fixes, or improperly coded implementations they built. Should I be paying for this?
My argument for "yes" is that if they did it correctly the first time, it would have taken longer, and also, bugs are a natural aspect of programming and need to be addressed as part of the process.
My argument for "no" is that the time spent on the bug fix is usually a lot longer than if programmed properly in the first place.
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