The Outsourcing Agreement and Balance: Preparing for Success or the Consequences of Failure

The following article is an excerpt or derived from Selling Outsourcing Services by Grant Lange. Preparing for the consequences of failure is not the best way for a strategic supplier and trusted advisor...
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Overview of Key BPO Outsourcing Trends Affecting the Industry

The business process outsourcing industry owes its existence primarily to the IT revolution. Without technologies like high-speed Internet and remote networking, it would have been impossible for organizations...
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Useful Benefits of Outsourcing IT Infrastructure of your Firm

The useful advantages and benefits of Software-as-a-Service solutions have led to increased interest in Infrastructure-as-a-Service solutions. The conventional approach required firms, irrespective of...
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Build a Captive Development Center or Partner with a Service Provider?
Improving Your Global Outsourcing Strategy

As the offshore product engineering industry matures, independent software vendors (ISVs) and software-enabled companies (those that don’t sell software, but for which software is the driving force...
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The Third Wave of Outsourcing: Process Improvement

In the 19th century, far-sighted investors began pouring capital into railroads and rail networks that would soon traverse America and Europe. As the infrastructure was put in place, commerce exploded...
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Agile Outsourcing: End User Metrics in Software Development

What happens when users are dissatisfied with the results of outsourcing efforts? Whether it is outsourced software development or other IT functions, dissatisfied users implement “shadow efforts”...
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Outsourcing, a Comedy in Four Acts

Once upon a time, the CEO of a service provider decided to take an international tour to visit his company’s clients, prospects, investors and well wishers. Here are some excerpts from the CEO’s...
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Product Development Outsourcing Helps This Company Stay Competitive

How does a 100-percent, self-funded, interactive educational software company stay afloat and compete with much larger organizations to deploy electronic media and online educational solutions? The answer...
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Augmentum Gets Real about Outsourcing to China

Augmentum, one of the new breed of US-China software development companies focused on outsourcing, has a goal — a big goal — for its first decade of business: to grow to 40,000 people and have...
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Digite Processes Software Development

Stoking the engine of application development is hard enough when everybody works in the same office. It gets amply more difficult when you divide the work among two offices — say, one in the US...
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