The Outsourcing Agreement and Balance: Preparing for Success or the Consequences of Failure

The following article is an excerpt or derived from Selling Outsourcing Services by Grant Lange. Preparing for the consequences of failure is not the best way for a strategic supplier and trusted advisor...
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Culture Matters: Workforce Diversity in India and the US

The world’s two largest democracies, India and the United States, are also the world’s most diverse societies. The demographics and structures of their diversity – and their legal frameworks...
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7 Tips from an Attorney for Avoiding Perils of Outsourcing

If you’re a newbie to outsourcing and offshoring, it may look like the details behind the legal aspects of the work are simply meant to drag down the momentum of transforming your company. But the...
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Software Compliance Issues in Outsourcing Code Development

The outsourcing of software development to both offshore and onshore development centers has become widely accepted as a part of the business model of many companies. And while outsourcing software development...
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7 Ideas for Negotiating a Smarter SLA

If you’ve been unlucky enough to spend time combing through a service level agreement because of a problem with a service provider, you already know this: Negotiating and then enforcing the SLA can...
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