Transform Your Organization Without Outsourcing

In those cases where there are not significant savings from outsourcing, but where executives are dissatisfied with an internal service provider, outsourcing may seem like a viable alternative. In fact,...
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How An Internal Team Can Respond to an Outsourcing Challenge

When executives invite a vendor to submit an outsourcing proposal, their internal service provider is immediately put on the defensive. It must respond with a competitive proposal that demonstrates why...
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When Outsourcing Didn't Work, This School Canceled the Contract

It's a tough place to be. Outsourcing your IT systems can help you save on expenses, time and effort; but it also removes you from the day to day development of your IT strategy. Although it's possible...
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4 Advantages to Outsourcing

The advantages of working with your internal staff are pretty obvious. Assuming service levels are equivalent, internal service providers typically have significant price advantages. And even when prices...
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How Executives Paralyze Their IT Teams

Frequently, companies prefer working with external vendors because internal providers are often understaffed or clients require a new service that is beyond capabilities of present staffing, and they have...
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Wresting Control of Priorities from the Internal IT Team

Why don’t internal service providers give clients the same degree of control over their purchase decisions as service providers do? When buying outside, you decide what you want and when you want...
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