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Communications / Telecommunications
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5 Tips about Transferring IT People to the Service Provider
Sourcingmag.com questioned 13 IT workers who were transferred as part of a new outsourcing contract to explore the details of their experiences and perceptions and developed five tips for you to consider in managing the transition of employees.
Life After Outsourcing
An inside look at the players involved in an IT outsourcing initiative at Nextel.
Making the Case for VoIP Outsourcing
A recap of an industry panel exploring options for trying out and implementing voice over IP services.
Negotiating a More Perfect SLA
Excellent rundown on SLAs for communications services from Network Magazine.
Should You Outsource VoIP or Manage It In-House?
A brief article that addresses the major decisions you have to make in putting together a plan for voice over IP.
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