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Government
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How A CIO Saved His County $300K (By Reading His Contract)
Reading and evaluating an IT contract can be dry, painstaking, demanding and time-consuming. One CIO saved his county over $300,000 by scrutinizing its IT outsourcing agreement and making recommendations on more cost-effective practices.
ITAA’s ASP SLA Guidelines for the Federal Marketplace
The Information Technology Association of America (a pro-business organization) provides this 13-page whitepaper on how to compose an SLA. Although the focus is on federal contracting, a lot of it applies to any IT-oriented SLA. It’ll give you a quick education in the key issues to be considered when negotiating an SLA.
Request for Proposal for Outsourcing of Mainframe and Midrange Computer Operations and Support
Want to see what a thorough RFP looks like? This one, 63 pages long and issued in 1998, is as good as it gets. Use it as a starting point for figuring out what you should write, and you won’t go wrong.
RFI
If you're wondering how to put together an RFI to help develop your RFP, study what this state agency did.
When Minneapolis Outsourced Its IT Department
In this article, a CIO and a Unisys program executive share their experiences in moving the City of Minneapolis to an outsourcing arrangement. Plus, you can read copies of the original RFP and additional documentation for the project.
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