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Medical / Dental / Healthcare

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Functional Outsourcing
The story of how one software services company adds new functionality to its offerings by tapping third-party expertise.

How To Keep Staff Retention High through Transitions
All of the IT staff at this hospital were offered positions with the new service provider. This case study shows how the hospital managed to entice so many of its employees to stay on through the deal.

IT Positions To Outsource and IT Positions To Keep
After you reach the initial decision to outsource, you’ll then have to decide how much of your IT organization you can farm out and how much you need to keep internal. Here's how it was handled at a major medical facility.

Outsourcing IT at the Same Time You Move Your Company
This case study, about healthcare services provider ChartOne and IT operations vendor CenterBeam, shares project management advice. Collateral material includes a cost assessment spreadsheet and a vendor-supplied sample of an IT support case analysis.

The Healthcare Provider that Outsourced IT After All
Sometimes, patience and an open mind can be the most effective weapons a company can bring to bear at the bargaining table. Here's how one company finally was persuaded to sign on for a 10-year outsourcing agreement. Includes 4 tips for negotiation.

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