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SMB / Small & Medium Businesses

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9 Tips for Outsourcing Your Small Company Computer Ops
If you run a small firm, there’s a class of service provider that specifically caters to you. The best ones can do everything an internal IT staff does for the big firms.

A New Help Desk Model
This IT organization doesn’t require fancy management reporting tools or a sizable IT staff. It relies on contingent staffing, well-chosen outsourcing, a network of friends and a couple of spreadsheets made publicly available within the company.

Getting Started with CMMI Adoption
The home base for the Capability Maturity Model Integration. You’ll find definitions, documents, training schedules and how-to-get-started advice. If you’re with a small organization and don’t think this matters, then be sure to check out “CMMI in Small Settings Toolkit Repository,” which provides details about experiments to implement CMMI in small companies.

I Was a Newbie to Project Outsourcing
The author, a young entrepreneur, had an idea for a new company. But the only way he could make it real -- and keep to his own vision -- was by outsourcing its creation. This article details his journey in project outsourcing -- and the lessons he learned.

Inside a Small Title Company’s IT Outsourcing Success
Smart outsourcing can help small companies be transformed. And forget about all that deep thinking the big companies say they do. Small operators -- like the subject of our case study -- can succeed with little more than a few weeks of consideration.

Outsourcing Small Company Computer Security
Why and how a medical group outsourced its security functions.

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