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India

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10 Tips for Managing Projects with Offshore Teams
Managing offshore software development projects can easily overwhelm US project managers who are new to offshoring. How do you go about team building when the team is halfway across the world and coming from a completely different cultural background?

A Buyer's Guide to Offshore Outsourcing: India
A quick rundown on India as a potential location for offshore work.

Aerospace Gets Outsourced
Why and how India is making a name for itself in the aerospace industry.

Agile Outsourcing: 10 Tips for Successfully Outsourcing Software Development
This article shares 10 factors or tips that can ensure the success of your outsourced software development. Some of these factors are related to agile methodologies and some are not.

An Updated Guide to Establishing a Subsidiary in India
This "memorandum" summarizes legal and administrative issues that a US company should consider in establishing an Indian subsidiary.

Bangalore Tiger - Wipro On the Prowl
Steve Hamm's profile of Wipro, one of the top India IT and business process outsourcing service providers, isn't a page-turner; but it provides a realistic assessment of why the top India service providers are coming to dominate the action for IT services.

Culture Matters: 6 Tips for Improving the Cross-Cultural Competency of Offshore Teams
These six best practices will help your offshore team develop cross-cultural competency in American business culture to improve your offshoring endeavor's chances of success.

Culture Matters: Cultural vs. Operational Issues in Offshoring
Consider these four steps to address cultural and operational issues in offshore centers as your scale of operations in India ramps up.

Culture Matters: Navigating India's Holidays
Understanding India holidays is important to avoid work schedule disruption and unnecessary stress -- and as a tool for relationship-building and motivating Indian teams. Includes six tips for navigating India holidays.

Culture Matters: Two Must-Read Books on India
Two insightful books will increase your cultural literacy regarding 21st century India.

Culture Notes: Change Management and How It Can Help
Outsourcing and offshoring affect people -- often the same ones who are critical to the outcome. Change management makes sure you do the right things to keep your people informed, motivated and educated about what will be new and different and how to cope.

Culture Notes: Indians Love Their Job Titles!
If you're concerned about retention rates in your India operation, here's one tip: Come up with new and creative job titles to issue to valued employees. It won't cost you a rupee, plus it'll really impress family members!

Everest Research: Trends in Offshoring
Ten insights from Everest’s Managing Research Director, who -- among other topics -- discusses whether India salaries will ever reach US levels, who’s actually spending money on offshoring, and what the real outsourcing story is in China.

How to keep the offshore hidden costs in check: Part 2: Transitioning cost
This two-page report provides seven areas of “best practice” for reducing expenses as you transition from onsite to offsite/offshore staff.

How To Make Your India Site Visits More Effective
This article highlights some of the areas you should examine during your trip to India to evaluate potential service providers.

How To Reduce Offshore Hidden Costs
In this article, we discuss some of the reasons for the high price tab for offshore service provider selection and transitioning of work and provide you with some best practices for reducing the expense.

How To Set Up an Offshore Development Center in India
Often US companies underestimate the process involved in setting up and managing a development center in India. This article provides a rundown on the areas you need to address.

Imported Java: Patni Delivers
A fascinating rundown on one magazine’s experiment with offshore software development. You’ll also get links to the initial RFI, the follow-ups from the vendor, the functional spec, as well as the application that was developed as a result of this $38,000 project. If you’re wondering what offshoring looks like from the inside, here’s the blow-by-blow.

India eyes role as hub for aerospace outsourcing
An article that delves into India's possible role as provider of skilled engineers in aerospace.

India: Comparison of Locations
A free 13-page report that answers the questions, which cities in India are most ideal for conducting ITO/BPO work and which are emerging as strong contenders?

India's Best T-Schools
A ranking of the top technical schools in India, which also evaluates infrastructure, perception factor, and key differentiators. Helpful when you're being wowed by potential service providers regarding where they hire their newest employees.

IndusFusion Outsourcing Blog
A blog focused on offshore outsourcing.

Inside Outsourcing in India
Advice from senior managers at two companies that have gone offshore to India with their IT work.

IT Cities in India
Partha Iyengar, research VP for Gartner, discusses the challenges of working with service providers located in India in this freely available 50-minute Webinar with slides. Note slide 18, which provides a useful chart of Tier 1 and 2 cities with ratings on infrastructure, skills availability, skills retention, access, cost of living, political support and quality of life.

Knowledge Process Outsourcing: The Big Game
Touted as the best thing to happen to the outsourcing industry in India, knowledge services or KPO in all likelihood will outpace the BPO industry. While the latter draws upon the process expertise of the vendor, the former uses specialized knowledge skills.

Learn India in 12 Easy Steps
To have a long-term business relationship with India, you need to understand things that may often seem to have no connection to business needs. Here the author shares 12 lessons that can help see you through your dealings with this complex kaleidoscope of a country.

Lessons Of Outsourcing In Four Historical Tales
This highly readable account of the impact of offshoring on national economies shows we rarely learn from history and, therefore, are doomed to repeat it.

Offshore Outsourcing to India
India has emerged as the dominant player in offshore outsourcing, particularly in software outsourcing and business process outsourcing. This set of resources directs you to articles that may be helpful as you set your offshore outsourcing strategies, select vendors and manage the work Indian companies perform for you.

Offshore sourcing: Undertaking internal due diligence
In this Webinar former MetaGroup VP Dean Davison focuses on portfolio assessment in developing an offshore initiative.

Offshoring to India: A Case Study about Ketera Technologies
The author shares the details that enabled his company -- Ketera Technologies -- to succeed with its offshoring efforts. The article includes a downloadable spreadsheet matrix for city selection.

Offshoring to India: A Case Study about Ketera Technologies
The author shares the details that enabled his company -- Ketera Technologies -- to succeed with its offshoring efforts. The article includes a downloadable spreadsheet matrix for city selection.

Offshoring to India: A Case Study about Ketera Technologies
The author shares the details that enabled his company -- Ketera Technologies -- to succeed with its offshoring efforts. The article includes a downloadable spreadsheet matrix for city selection.

Offshoring to India: A Case Study about Ketera Technologies
The author shares the details that enabled his company -- Ketera Technologies -- to succeed with its offshoring efforts. The article includes a downloadable spreadsheet matrix for city selection.

Offshoring to India: A Case Study about Ketera Technologies
The author shares the details that enabled his company -- Ketera Technologies -- to succeed with its offshoring efforts. The article includes a downloadable spreadsheet matrix for city selection.

One Programmer’s Encounter with Outsourcing
Josh Evitt has seen up close what the offshoring experience is like as a developer put in the position of working with an Indian team. In this article he shares impressions of the challenges his company faced in offhshoring its development work.

Optimizing Your India Captive Center Company
In this article, we analyze the significance of reorganizing the relationship of the captive center management team with the parent organization, and correlate that to an increase in the cost savings from Indian operations.

Our Company’s Story in Outsourcing
This remarkable story recounts the saga of a small software firm in California opening an India division. Author Kristen Kuhns, Executive VP of TierSolution, shares positive and negative experiences. For example, do you know just how much you’re going to have to pay for those software licenses in India or how long it’ll take you to acquire furniture for your new India offices? Read it and weep.

Outsourcing R&D
A brief examination of the growth of R&D work that is being sent to India -- why and how.

Structuring of an Outsourcing Agreement
If you can get beyond some of the roughness in grammar, you'll actually find a decent framework in this article for putting together an outsourcing agreement with an Indian service provider.

The Basics of Communicating with Your India Team
5 tips for overcoming the “Politeness Factor” in offshoring software development. When this healthcare technology company set up a subsidiary in India, one of the hardest tasks facing the project manager was that his overseas team members were too polite.

The big wave: product engg [sic] outsourcing
A brief report on the growth of product engineering in India.

The New Face of the Silicon Age
Nobody captures the spirit of tech angst like Wired. This set of articles by Free Agent Nation author Daniel H. Pink takes you on a wild shuttle between North America and Asia in exploring the lives of Indian programmers and managers who have been given the work of stoking the technology engines of the US and the anxiety felt by American programmers and managers who have lost their jobs in the course of offshoring.

The New Ideas Labs
An article that examines India's burgeoning R&D market in high tech.

The Transfer Stage of Build-Operate-Transfer: Tensilica's Experience
This article describes the progress made in establishing and running the India operations of Tensilica, Inc., a private, venture-funded startup providing microprocessor intellectual property for system-on-chip markets. Now that "build" and "operate" stages are over, what does the "transfer" stage look like?

Webcast: Working with India: What To Know before You Go
In this interactive Web briefing, you’ll learn about business customs and protocol, skills for successful communication and negotiation, and strategies for working with Indian teams.

What We've Learned about Working with Lawyers in India
If you're not already involved in offshoring legal work, at some point you may find yourself in a position of ramping up a legal team based in India. In this article we share what we've learned about working with attorneys who are based offshore in India.

What's Driving India's Rise as an R&D Hub?
Indian companies are eyeing opportunities in research outsourcing. Some technology companies have already built sizeable contract research businesses; and in engineering, pharmaceuticals and biotech, there are signs of an outsourcing model emerging.

Working with India: What To Know before You Go
You’ve been in contact with several companies that are based in India. Now the time has come to make site visits. But you’ve never been to India and you don’t know what to expect. Time for a crash course in cross-cultural training.

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