How Service Providers Buy Your Business

Even if internal costs are lower than outsourcing, as is often the situation when an “apples to apples” case is made, the comparison may be distorted by a common vendor tactic. Outsourcing...
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Two Vendor Claims on Cost Savings that Deserve Scrutiny

Service providers offering outsourcing services have promised dramatic cost savings, along with enhanced flexibility and the vision that line executives will have more time to focus on their core businesses....
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