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Organizational Readiness
As an executive, you may hear from your VP of engineering that offshoring software development won't work. In fact, there are nine common reasons given. This article lays out the most common excuses we hear and how to turn those arguments around. Are You Being Outsourced? Want to avoid becoming vulnerable to outsourcing? Here are four areas to become expert in to help defend your IT organization against an outsourcing challenge. Culture Matters: Cultural vs. Operational Issues in Offshoring Consider these four steps to address cultural and operational issues in offshore centers as your scale of operations in India ramps up. Designing Your Organization for BPO and Shared Services This article provides guidance on organizational design (OD) for organizations that are undertaking or contemplating a shared service or business process outsourcing (BPO) initiative. Developing Your Shared Services/Outsourcing Business Case This article provides guidance on building a business cases for organizations that are contemplating a shared service or business process outsourcing (BPO) initiative. It comes from the series, "Guidelines for Shared Services and BPO," developed by Alsbridge. Finding and Hiring Great Global Managers This article shares research to develop a blueprint for recruiting and developing global managers, a requirement in any organization that hopes to succeed as a multinational enterprise. Guidelines for Outsourcing Information & Communications Technology Why would we be sending you off to read a 19-page whitepaper written for Germany’s 16 state courts of audit “in response to recent developments in government operations”? Because it shows you that laying out a plan for intelligent outsourcing (and insourcing) isn’t rocket science. It’s a step-by-step process in which you evaluate functions, their strategic value to the organization, the pros and cons of outsourcing, the contract issues and other fairly practical matters. How a Giant Utility Is Transforming Itself with Outsourcing True organizational change is hard to achieve. Few people have management experience in it. So how do you pull it off? In this case study, we share nine insights from an energy services company that has gone through the process successfully. How An Internal Team Can Respond to an Outsourcing Challenge When executives invite a vendor to submit an outsourcing proposal, their internal service provider is immediately put on the defensive. It must respond with a competitive proposal that demonstrates why it deserves to remain in business. How To Do IT Assessments (8 Practices for SMBs) Seven tips when doing technical, process and staff assessments of your IT organization. How To Evaluate Outsourcing Sensitivities in People, Products and Processes If you're considering some form of outsourcing -- especially offshoring -- consider putting your organization through a sensitivity assessment, to determine how sensitive your products, processes and people are to such a transformation. How To Evaluate Outsourcing Sensitivities in People, Products and Processes If you're considering some form of outsourcing -- especially offshoring -- consider putting your organization through a sensitivity assessment, to determine how sensitive your products, processes and people are to such a transformation. How To Set Up an Offshore Development Center in India Often US companies underestimate the process involved in setting up and managing a development center in India. This article provides a rundown on the areas you need to address. Is your Application Portfolio Ready for Outsourcing? Here's an "assessment-based approach" to quantifying outsourcing readiness and developing a phased approach to offshoring. Lean in Outsourcing We interviewed the authors of The Hitchhiker’s Guide to Lean: Lessons from the Road to learn how the principles of Lean can be applied to the activities of outsourcing IT and business process services. Managing Risk in Outsourcing: The Strategy Managing project risk is a process of identifying potential failure points in a plan, determining the probability of occurrence, and then estimating the impact of each. Here are the basics. My Take: Dealing with the Tailwinds of Change in IT In this editorial, the writer compares air travel beset with turbulence to how organizations deal with change in IT. Does your company forge ahead, shutting out the distractions, or does it view technological disruptions as opportunities to transform business processes? Optimizing Your India Captive Center Company In this article, we analyze the significance of reorganizing the relationship of the captive center management team with the parent organization, and correlate that to an increase in the cost savings from Indian operations. Outsourcing Best Best Practices: The Sourcing Model for Clients from Carnegie Mellon The folks who brought us the Capability Maturity Model have turned their attention to outsourcing. The latest model -- the eSourcing Capability Model for Client Organizations -- provides 95 best practices that prove your company knows what it's doing when it undertakes a sourcing initiative. Outsourcing eCommerce Customer Support Relevant insights for people who are considering outsourcing their customer support. Note the eight sets of questions you need to consider before you start evaluating vendors. Plus, the “five challenges” will help you refine your thinking about what’s most important in defining your requirements. Outsourcing Questions and Answers Q&A Get answers to all your Outsourcing Questions with this list of frequently asked questions. Outsourcing with Honor: Personnel Matters An essential component of outsourcing is maintaining good communication, both within an organization and with potential partners. To get outsourcing right, an organization needs to be clear on what its reasons are and what it hopes to accomplish. Strategic Outsourcing: Strategies and Applications Certificate Program Not every school offers training in outsourcing. But here’s a rundown on the certificate program taught at the Illinois Institute of Technology as part of its Center for Professional Development. Who Drives Your Outsourcing? Regaining Control of Outsourcing from Your Service Provider Outsourcing is sometimes treated too theoretically -- the decision whether to outsource being treated almost as a religious conversion where one should ultimately arrive only at a single answer -- the affirmative. There are two major problems with this approach... Submit a Link for Publication Here Have a favorite article or a website that you would like to share with the Sourcingmag community? Share it here and help others understand this topic in greater detail. Or, learn more about writing and submitting an article to be published here..
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