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Trends

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Culture Matters: Two Must-Read Books on India
Two insightful books will increase your cultural literacy regarding 21st century India.

Details from GM’s IT Outsourcing Awards
General Motors announced its much awaited multi-billion IT services contracts -- the largest one in the history of tech outsourcing. We drill down on who the winners, what they've won and what they'll be doing for GM over the next five years.

Global Outsourcing Report
This 48-page whitepaper will supply you with criteria for evaluating the merits of a particular country for offshoring work. It includes an index that analyzes cost, risks and market opportunity and ranks 20 countries worth considering currently for your IT work. It also includes a 30-country index that ranks future opportunity.

Harvard Business School, “Working Knowledge”
This outsourcing “micro-site” gathers together related content published in Harvard publications, but doesn’t get updated frequently.

Lessons Of Outsourcing In Four Historical Tales
This highly readable account of the impact of offshoring on national economies shows we rarely learn from history and, therefore, are doomed to repeat it.

Looking beyond Cost Savings in Outsourcing
Many companies will share with you how, when they added up the costs, the promised cost savings in outsourcing were smaller than expected. Looking beyond cost savings in outsourcing is strategically beneficial for both buyers and sellers of outsourcing services.

New Options Emerge in a Maturing Outsourcing Market
As your existing outsourcing contracts approach their termination dates, you will face questions regarding the value you're getting. This article discusses three trends emerging as a result of the ongoing maturing of the business of outsourcing.

Outsourcing and Offshoring Predictions for 2007
Outsourcing advisory firm Alsbridge offers 11 outsourcing and offshoring predictions for 2007.

Outsourcing Application Development and Maintenance
This article, excerpted from a report by the same title written by analysts at Aberdeen Group, shares key findings about what characterizes a company as "best in class" in application development and maintenance outsourcing initiatives.

Outsourcing Knowledge Center
This compilation of the latest outsourcing-related resources from ComputerWorld includes links to recently published articles. The weekly magazine does a great job of covering “mega deals” and failed projects among the Fortune 1000.

Outsourcing Trends and Industry Vertical Drivers
This free Webcast from Gartner analysts Susan Cournoyer and Lorri Scardino provides a high-level overview of the issues, trends and events that are influencing outsourcing in IT services. Although the talk was given in 2004, it’s still relevant. After all, trends are supposed to be long-term views.

Sourcing Resource Center
CIO publishes some of the most readable coverage of outsourcing -- told from a CIO perspective. This site gathers together all of the content related to the topic.

The Third Wave of Outsourcing: Process Improvement
Replacing labor intensive approaches with process improvement and automation is what the third wave of outsourcing is all about. This article offers a CIO's perspective.

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