Business Process Outsourcing 2008: The Year Ahead

The sub-prime mortgage crisis and the weakening of the US Dollar have rendered several rude shocks to the outsourcing industry in 2007. Indian companies were especially hit as the Rupee appreciated by...
Continue Reading

Why You Should Outsource Your Database Infrastructure

Anyone who has ever fished off an ocean charter boat can tell you what a great and exhilarating experience it is. You’re out on the open water, reel in hand, while all your troubles sit packed up...
Continue Reading

Culture Matters: Two Must-Read Books on India

If your business, job and life are connected to India in some way (and whose isn’t in today’s globalized world?), you may have read about “doing business with India.” You may have...
Continue Reading

Looking beyond Cost Savings in Outsourcing

An Aberdeen Group study in July 2006 found that in a survey of companies outsourcing their software application development and maintenance to vendors in the United States and other countries such as India,...
Continue Reading

Dealing with SLAs and Visitors from ‘Outlier’ Space

Those in the information technology (IT) field often encounter service-level agreements (SLAs), which define the performance a customer can expect from a particular process or service, such as a help desk....
Continue Reading

Outsourcing Application Development and Maintenance

Today, most companies outsource at least some of their IT work — to India, the United States, and elsewhere — as companies in other nations try to follow India’s lead in providing highly...
Continue Reading

Outsourcing and Offshoring Predictions for 2007

Alsbridge CEO and collaborative outsourcing pioneer Ben Trowbridge says as the outsourcing industry moves into 2007, higher priority must be placed on staying cost competitive and staying ahead of global...
Continue Reading

Research: Indian IT Services Stocks Outstrip Western Giants

New research by independent market analyst Datamonitor has found that shares in the major India-based IT services providers have vastly outperformed their Western rivals so far this year, despite falling...
Continue Reading

Survey: Companies Burdened by Overseas Assignment Costs, but Few Work to Gain Efficiencies

Many companies say they are looking to trim their international assignment program costs, while also trying to reduce the time invested in administering these programs, according to the results of KPMG’s...
Continue Reading

Survey: Best-In-Class Companies Save More Money by Preparing More Effectively and Having a Comprehensive Plan to Manage

While there continues to be a steady stream of news reporting dissatisfaction with poor performing IT outsourcing deals, a new study issued today by Aberdeen Group and lead sponsor Archstone Consulting,...
Continue Reading