Success Factors by the Numbers

Enterprise Systems has just put out its IT outsourcing research in PDF form. You can obtain it here. One interesting set of stats — the success factors for IT outsourcing are ranked like this:

  • Understanding the goals, 27.8%
  • Selecting the right vendor, 24.5%
  • On-going management, 19.9%
  • A properly structured contract, 12.5%
  • Strategic vision, 7.1%

Nothing dominates in these particular results. It's like the line in Anna Karenina: “All happy families resemble one another; every unhappy family is unhappy in its own fashion.”