Taking Lean Beyond Manufacturing

I’ll start with a confession. It was the title that grabbed my attention: The Hitchhiker’s Guide to Lean. I’m a big fan of the late Douglas Adams and his The Hitchhiker’s Guide...
Continue Reading

Lean in Outsourcing

Lean, a concept introduced to the world by Toyota with its success in car production, doesn’t stop at manufacturing. Its basic tenets can be applied in transforming any process — at least,...
Continue Reading