Software without Borders: Psst! Want the Name of a Good Offshore Vendor?

It seems like everyday you get a call from an outsourcing vendor that wants to develop your software. They compete in a crowded market and are desperate to get your attention. With all these choices, you’d...
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Bangalore Tiger – Wipro On the Prowl

I love business books – especially the kind where arguments take place, accusations are flung about, people clank swords and pound on the table, some guy (who has it coming) gets his ego smashed...
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New Masters Program Builds Global Technology Leaders

When it launches its new Masters of Software Management Program this fall, Carnegie Mellon West — the Silicon Valley-based campus of the famed Pittsburgh, PA university — will be introducing...
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The Drive Behind US and India Outsourcing Acquisitions

It’s a race of a different kind. To keep the competition at bay, Indian IT firms are racing to acquire firms in Europe and the US to gain clients and customer experience, while big global IT firms...
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Case Study: When Bad Consultants Run Amok

An executive shared with me a frustrating story. She discussed how her firm was looking at outsourcing much of its finance, accounting and HR operations to reduce SG&A costs. While she’s supportive...
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Choosing The Right Outsourcing Vendor

Imagine you’ve been tasked with figuring out how to outsource the data center operations of a major high-tech corporation. Suppose you’ve been told to choose from among three vendors for the...
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Best Practices for Effective Outsourcing Contracts

Due to the strategic nature of the outsourcing initiative, it’s critical that you select the right outsourcing vendor and set up the partnership in such a way that both parties benefit from the relationship....
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Becoming a Certified Outsourcing Professional

Looking for that career edge? The Certified Outsourcing Professional designation can distinguish you as a leader in the field of outsourcing and global services. It powerfully demonstrates that you possess...
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Managing Risk: Evaluating Proposals and Providers

After developing an overall IT outsourcing strategy and distributing an RFP to seek potential partners, it's time to take the next step and evaluate the proposals and providers themselves. Numerous studies...
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How To Transform IT *without* Outsourcing

N. Dean Meyer, founder and head of NDMA, calls himself an "organizational mechanic." He examines mechanisms inside organizations that can make or break performance — mechanisms like culture,...
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