Case Study: When Bad Consultants Run Amok

An executive shared with me a frustrating story. She discussed how her firm was looking at outsourcing much of its finance, accounting and HR operations to reduce SG&A costs. While she’s supportive...
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Choosing The Right Outsourcing Vendor

Imagine you’ve been tasked with figuring out how to outsource the data center operations of a major high-tech corporation. Suppose you’ve been told to choose from among three vendors for the...
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Best Practices for Effective Outsourcing Contracts

Due to the strategic nature of the outsourcing initiative, it’s critical that you select the right outsourcing vendor and set up the partnership in such a way that both parties benefit from the relationship....
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How To Transform IT *without* Outsourcing

N. Dean Meyer, founder and head of NDMA, calls himself an "organizational mechanic." He examines mechanisms inside organizations that can make or break performance — mechanisms like culture,...
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