Product Development Outsourcing Helps This Company Stay Competitive

How does a 100-percent, self-funded, interactive educational software company stay afloat and compete with much larger organizations to deploy electronic media and online educational solutions? The answer...
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Director of Outsourcing: Who Should That Be?

Outsourcing continues to be an effective way for many companies to conduct business, but it hasn’t reached that point without numerous challenges and mistakes along the way. One thing is clear though:...
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EDI Outsourcing Helps Eagle Family Foods Focus on Internal Business

When food manufacturer Eagle Family Foods, Inc., best known for its Eagle Brand Sweetened Condensed Milk, was formed in 1998, it needed to implement its business on PeopleSoft ERP software. In order to...
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Hybrid Outsourcing Model Reduces Offshore Management Headaches for Encyclopaedia Britannica

Encyclopaedia Britannica (EB) has strived since its founding in 1768 to be the worldwide leader in reference, education and learning. In today’s electronic age, some might perceive that as a rather...
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Getting the Service Levels You Expect with Outsourcing
8 Practical Tips

Getting the quality and focus of service desired from a service provider can be quite challenging for a number of reasons. First, it requires getting the senior executives talking with each other to agree...
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When a Small Outsourcing Project Fails

A Minneapolis-based law firm likes to do its IS work in-house as much as possible. The firm has about 300 employees, eight of which make up the IS department. Yet, when the firm decided to roll out Novell...
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