Call Center Pricing in Asia

Practical information from Ecommerce Times on the current pricing for Asian-based voice and email services. Author Anthony Mitchell, in “Offshore Prices in Asia for Voice, E-Mail Services,” based the data on bids received by his company,, a service provider itself, for an aggregated set of services. He says, if you have an individual program you intend to outsource, you'll experience higher costs.

He also touches on e-mail, data entry and chat services pricing.