Using DFSS To Improve Offshore Outsourcing Efficiency

Offshore outsourcing of software development work has been subject to wild variations in success and efficiency. A Design for Six Sigma (DFSS) approach is one way that your software organization can make...
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Does offshore outsourcing really open a Pandora's box?

In a 1/4/05 editorial, Enterprise Systems' Steve Swoyer wrote about the risks “in terms of information security, data privacy and potential legal liability” associated with outsourcing IT....
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People Want Documentation Post-Project?!

Here's a great tip I stumbled on while surfing through Postcards from the Revolution, a blog no longer updated but still interesting, by Mike Tarrani, Linda Zarate, and Kate Hartshorn. In his May 13, 2002...
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Get Beyond Contract Price as the Final Factor

"We've got to get [outsourcing] off the zero-margin deals."-Ben Trowbridge, Alsbridge   Does driving the absolute best deal possible always make your firm the winner? When it comes to...
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Offshoring to China

Silicon India tackles the topic of Indian firms outsourcing to Chinese firms in “IT Outsourcing: The New Global Delivery Model.”According to the article, “Of the top Indian firms, TCS,...
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Lou Dobbs and Outsourcing

Lordy, lordy, Lou Dobbs has created for himself a profitable niche. Dobbs, a business journalist, anchors CNN's Lou Dobbs Tonight, which I don't watch because I don't catch much TV. (Besides, we don't...
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The Drive Behind US and India Outsourcing Acquisitions

It’s a race of a different kind. To keep the competition at bay, Indian IT firms are racing to acquire firms in Europe and the US to gain clients and customer experience, while big global IT firms...
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Forbes on Where to Offshore

Forbes has a special feature, “Where to Outsource Now,” which covers the same worn ground as other recent articles on the topic. A brief pop-up slideshow provides details about total exports,...
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Metrics for IT SLAs

I've been studying up on service level agreements lately, and I've come across useful resources I want to tell you about.“Metrics for IT Outsourcing Service Level Agreements” by Ian S. Hayes...
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