Managing Risk: Evaluating Proposals and Providers

After developing an overall IT outsourcing strategy and distributing an RFP to seek potential partners, it's time to take the next step and evaluate the proposals and providers themselves. Numerous studies...
Continue Reading

Taking Application Development Offshore: A Case Study

Network Computing magazine has an excellent cover feature, “NWC Inc. Ventures Offshore,” on offshore application development, which includes stats from a reader survey (client server apps are...
Continue Reading

Security Challenges of Offshoring

Useful coverage of the basic security issues in offshoring scenarios. In “Offshore Outsourcing's Pandora's Box,” ESJ.com contributing editor Stephen Swoyer quotes Ventana Research research...
Continue Reading

The 6 Cs of Effective Governance

Nipun Sehgal knows the challenges of IT governance. For 15 years, he's been involved in managing enterprise software development projects — both internally and from the service provider side. He's...
Continue Reading

Best Practice with ITIL

I'm just learning about the IT Service Management Forum, which is the host for ITIL or IT Infrastructure Library. I suppose if I'd been covering IT in the UK, I'd know more about ITIL, but it's a fairly...
Continue Reading

A New RFP for General Motors

The Wall Street Journal reported yesterday that GM will start seeking bidders for its tech services later this year, because its 10-year contract with EDS ends in June 2006. That’s a contract for $3...
Continue Reading

Insurance Outsourcing: India Gains Momentum as Offshoring Intensifies

The insurance industry is facing myriad challenges arising from intense competition, rising regulatory compliance and growing payouts due to fraud and natural disasters. It's expected that competitive...
Continue Reading

Stat of the Week

The IT outsourcing market grew by 37 percent in 2004, but was characterised by a larger number of smaller deals and greater competition among vendors. Datamonitor measured all new outsourcing, systems...
Continue Reading

Silicon Valley Trends in Offshoring

In a new study titled, “Offshoring — The Silicon Valley Trend,” research firm Zinnov analyzed the top 50 Silicon Valley companies to understand their Indian operations, ranging from captive...
Continue Reading