Silicon Valley Trends in Offshoring

In a new study titled, “Offshoring — The Silicon Valley Trend,” research firm Zinnov analyzed the top 50 Silicon Valley companies to understand their Indian operations, ranging from captive...
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Culture Matters: Cross-Cultural Risk Factors in Offshore Outsourcing

When companies decide on an offshore outsourcing strategy, select service providers and plan their onshore-offshore integration, due diligence and risk assessment are a normal part of the process. Until...
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How To Manage The Extended Staffing Model

Too much of a good thing is bad. What’s the right amount of extended staffing?   In general, under extended staffing, vendors are only used when needed, for example, when they offer a better...
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It’s the Little Things

I was thinking about the nature of quality in IT work and came across an interesting white paper by IDC, sponsored by Wipro, that’s worth reading. It provides four brief case studies, including one about...
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Sourcing Inside Out: End of Contract Approaching? Never Too Early to Consider Your Options

If your current outsourcing contract is due to expire in the next two years or so, now is the time to start thinking about your options. First, you can keep doing what you’ve been doing and renew...
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Florida: Poster Child for Ill-considered IT Outsourcing Deals?

Florida just canceled another IT outsourcing contract. This time it was a help desk contract signed with Accenture. Before that it was data center services with BearingPoint and application management...
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When Outsourcing Didn't Work, This School Canceled the Contract

It's a tough place to be. Outsourcing your IT systems can help you save on expenses, time and effort; but it also removes you from the day to day development of your IT strategy. Although it's possible...
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Get Beyond Contract Price as the Final Factor

"We've got to get [outsourcing] off the zero-margin deals."-Ben Trowbridge, Alsbridge   Does driving the absolute best deal possible always make your firm the winner? When it comes...
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The Biggest Problem in Outsourcing Engagements

TPI gave its quarterly report to journalists and analysts regarding the scope and breadth of the largest outsourcing endeavors in global companies. I arrived late to the show, but I determined quickly...
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