This Expert Explains How To Work with China

Just like IT service providers elsewhere in the world, those in China would have you believe they can handle just about any aspects of your programming, testing or localization work. Only a small percentage...
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Lou Dobbs and Outsourcing

Lordy, lordy, Lou Dobbs has created for himself a profitable niche. Dobbs, a business journalist, anchors CNN's Lou Dobbs Tonight, which I don't watch because I don't catch much TV. (Besides, we don't...
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Call Center Outsourcing for Disaster Recovery

Hurricane Rita was the fourth-most intense Atlantic hurricane ever recorded and the most intense tropical cyclone observed in the Gulf of Mexico. Rita caused $10 billion in real and personal property damage...
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India as Liaison in Offshoring Projects

Bitpipe's Analyst Views just released an interesting summation of what analyst companies are saying about offshoring these days. Author Jim Zimmermann quotes from a Summit Strategies report that ranks...
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How a Giant Utility Is Transforming Itself with Outsourcing

True organizational change is hard to achieve. Getting buy-in for new, unproven processes is a Herculean feat that few people have management experience in. So how do you pull it off? In this case study,...
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Hybrid Outsourcing Model Reduces Offshore Management Headaches for Encyclopaedia Britannica

Encyclopaedia Britannica (EB) has strived since its founding in 1768 to be the worldwide leader in reference, education and learning. In today’s electronic age, some might perceive that as a rather...
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Product Development Outsourcing Helps This Company Stay Competitive

How does a 100-percent, self-funded, interactive educational software company stay afloat and compete with much larger organizations to deploy electronic media and online educational solutions? The answer...
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Evaluating the Financial State of Your Service Provider

A special outsourcing report in ComputerWorld includes an article on evaluating the financial status of your service provider, something we've brought up before in these entries. One technique for judging...
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An IT Outsourcing RFP Sample

In contrast to “A $10 million Dollar Outsourcing Failure,” the state of Virginia forges ahead with its IT outsourcing initiative. According to “Three companies are finalists in Va. outsourcing...
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