The "Winner's Curse" in IT Outsourcing

So I'm a bit behind in my reading. A couple of years ago Thomas Kern, Leslie Willcocks and Eric van Heck wrote an interesting IT outsourcing case study with lessons on what they've termed the “Winner's...
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The Billion-Dollar Client That Was Too Small

The December 2004 Baseline features a column by Rock Regan, who was CIO of the state of Connecticut when it was working on a $1.4 billion, seven-year contract to contract the state's IT operations.“Turn...
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HP’s Journey to Shared Services Finance & Accounting Success

It’s not a question of should you do it, but when and how you do it. The “it” is the shared services operating model for finance and accounting (F&A). Companies that do not implement...
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What The Bush Re-election Heralds for Offshoring

I monitor what news media are saying overall on outsourcing trends, which encompasses reading some coverage of White House administration maneuvers (not, I'll state outright, something I enjoy doing…)....
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Outsourcing Survey Reveals Data Center Trends

The shorter the contract length, the greater the satisfaction in data center outsourcing efforts. That is one of the conclusions reached by Enterprise Systems and Sourcingmag.com in the 2006 Data Center...
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IT Outsourcing Professional Jobs

New positions posted today:GE Consumer Financial is looking for a vendor manager in Salt Lake City. Here are some of the responsibilities:Ensure IT compliance with Corporate and Card Sourcing and Legal...
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Why Extended Staffing Beats Outsourcing Every Time

Responsibility for selecting contractors, negotiating contracts with them, managing them and judging their work is assigned to the people best qualified to do so — those in the same profession. With...
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This Expert Explains How To Work with China

Just like IT service providers elsewhere in the world, those in China would have you believe they can handle just about any aspects of your programming, testing or localization work. Only a small percentage...
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Calculating the Total Cost of Outsourcing: A Simple Tool

CIO magazine published an interesting chart that META Group helped developed back in 2002 and then showed in a slide during its opening session for the 2004 “Mapping the Future of Outsourcing”...
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