Outsourcing Secret Weapon: Ultra-orthodox Jewish Women

Each service provider in the outsourcing industry seeks a competitive edge — whether it’s domain expertise, labor arbitrage or a particular type of talent that sets it apart from many other...
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CSC To Announce Financial Results for the Quarter

CSC, one of the largest IT service providers, will be releasing its third quarter fiscal 2005 financial results on Tuesday, Feb. 8, at about 1:10 p.m. Pacific time. You can tune in here by Webcast. Should...
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Security Challenges of Offshoring

Useful coverage of the basic security issues in offshoring scenarios. In “Offshore Outsourcing's Pandora's Box,” ESJ.com contributing editor Stephen Swoyer quotes Ventana Research research...
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On-demand Webcast on SLAs

You can tune into a 2003 Webcast-on-demand session by service level agreement management expert Andrew Hile, who sells many of his reports in the US through Rothstein & Associates. In “Service...
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Tech Outsourcing in Florida Succeeds and Fails

The Tallahassee Democrat reports more today on the state of Florida's on-going debacle regarding its MyFlorida Alliance, a multi-year project that outsourced state technology. The $259 million project...
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Tighten Up Your Partnership: The Costco/US Tech Approach

Don Burdick, Sr. VP of Information Services for Costco, can count off the difficulties of outsourcing: You face knowledge transfer issues. You face maintenance issues. And the model is generally geared...
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3 Months to Evaluate, 2 Months to Respond

If you're interested in finding out how long various phases of outsourcing initiatives should take, consider the case of the state of Virginia, which is undergoing its “IT Transformation Initiative.”Next...
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A Crash Course in Outsourcing

Authors of outsourcing books have it tough. Can anybody honestly admit to looking forward to reading them? Like going to the dentist, it's an activity you put up with because of the back-end benefits. ...
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Evaluating the Health of Your Outsourced Endeavor

NeoIT, an offshore consultancy service with headquarters in San Ramon, CA, released a whitepaper, titled, “Healthcheck on Global Operations.” The healthcheck is an evaluation of the offshoring...
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