4 Advantages to Outsourcing

The advantages of working with your internal staff are pretty obvious. Assuming service levels are equivalent, internal service providers typically have significant price advantages. And even when prices...
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How Exchange Rates Affect Outsourcing

When putting together offshoring plans, companies rarely look into the currency trends of the destination country. Often, volatile and fluctuating currencies coupled with poor planning can eat into savings...
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Tech Outsourcing in Florida Succeeds and Fails

The Tallahassee Democrat reports more today on the state of Florida's on-going debacle regarding its MyFlorida Alliance, a multi-year project that outsourced state technology. The $259 million project...
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Everest Research: Trends in Offshoring

Everest Research Institute, the research division of Everest Group, an outsourcing advisory firm, recently announced that it expected labor arbitrage — the key cost-savings benefit of offshore outsourcing...
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Why Your IT Team Needs a Full-time Internal Consultant

Often executives pursue outsourcing, with or without fundamental economic benefits, because of dissatisfaction with internal service functions. But another reason is to get just what they want, rather...
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Eastward, Ho, Young Techies!

In “Eastward Ho — Outsourcing Jobs from India to China,” on Pacific News Service, Siddharth Srivastava examines the phenomenon of Indian service providers outsourcing to Chinese service...
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Call Center Pricing in Asia

Practical information from Ecommerce Times on the current pricing for Asian-based voice and email services. Author Anthony Mitchell, in “Offshore Prices in Asia for Voice, E-Mail Services,”...
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Using DFSS To Improve Offshore Outsourcing Efficiency

Offshore outsourcing of software development work has been subject to wild variations in success and efficiency. A Design for Six Sigma (DFSS) approach is one way that your software organization can make...
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Returning from China

An article from Newhouse News Service provides a briefing about an Epson manufacturing plant that closed in Oregon to outsource manufacturing to China and then reopened when its former comptroller recreated...
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