People Want Documentation Post-Project?!

Here's a great tip I stumbled on while surfing through Postcards from the Revolution, a blog no longer updated but still interesting, by Mike Tarrani, Linda Zarate, and Kate Hartshorn. In his May 13, 2002...
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Free Book on Strategic Sourcing

No, I haven't read it yet, but if you want to get a free copy of a book titled, Driving Business Performance with Strategic Sourcing, fill out the brief form you'll find here. It's written and published...
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Scotland Firm Beats Indian Companies

Here's a country that doesn't get much coverage when the discussion focuses on offshoring: Scotland. “Scots software firm fights outsourcing,” by Julia Fields in the Sunday Herald, profiles...
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When Minneapolis Outsourced Its IT Department

When the city of Minneapolis in December 2002 outsourced much of its IT technology and infrastructure to Unisys, it operated differently than other municipalities in its outsourcing arrangement. “We...
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Why Your IT Team Needs a Full-time Internal Consultant

Often executives pursue outsourcing, with or without fundamental economic benefits, because of dissatisfaction with internal service functions. But another reason is to get just what they want, rather...
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Do the Feasibility Work Before You Outsource

Interesting interview with Dan DiFilippo, global leader for performance improvement at PricewaterhouseCoopers, in this month's Optimize (“Are You Outsourcing More and Enjoying It Less?“). The...
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The Risks of Outsourcing in 2005

Outsourcing Journal editor Beth Ellyn Rosenthal provides a useful article on the current crop of risks you face in outsourcing. “New Outsourcing Risks in 2005 and How To Mitigate Them,” Risks...
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Edward Yourdon on Outsourcing

Edward Yourdon, author of The Decline and Fall of the American Programmer and many other programmer gems, offers his perspective in a new book: Outsource: Competing in the Global Productivity Race. Haven't...
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Identifying the Strategic Value of the Work You Provide

When users (the clients) see the deliverables of an internal function as a commodity, rather than as a core competence of the company, it’s understandable that they think in terms of simple comparisons...
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