Culture Matters: Cross-Cultural Risk Factors in Offshore Outsourcing

When companies decide on an offshore outsourcing strategy, select service providers and plan their onshore-offshore integration, due diligence and risk assessment are a normal part of the process. Until...
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The Risks of Outsourcing in 2005

Outsourcing Journal editor Beth Ellyn Rosenthal provides a useful article on the current crop of risks you face in outsourcing. “New Outsourcing Risks in 2005 and How To Mitigate Them,” Risks...
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How To Keep Staff Retention High through Transitions

In 2004 Stanford Hospital & Clinics in Palo Alto, CA decided to outsource its IT operations to Perot Systems Corp. for $380 million. All of the hospital's 140 IT staff was offered positions with the...
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Calculating the Total Cost of Outsourcing: A Simple Tool

CIO magazine published an interesting chart that META Group helped developed back in 2002 and then showed in a slide during its opening session for the 2004 “Mapping the Future of Outsourcing”...
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Does offshore outsourcing really open a Pandora's box?

In a 1/4/05 editorial, Enterprise Systems' Steve Swoyer wrote about the risks “in terms of information security, data privacy and potential legal liability” associated with outsourcing IT....
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More Competition for Big Outsourcing Contracts

As the 1/14/05 Computerworld article says, “Europe has become the new hotspot for outsourcing contracts, exceeding the U.S. in terms of the value of major outsourcing deals awarded last year…”...
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Culture Notes: Change Management and How It Can Help

Improving performance is the driver behind all changes. Outsourcing is a result of change in business policy and it affects people the most. With top management caught up in transition, the segment that...
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Software without Borders: Out-tasking vs. Outsourcing

“I’ll try anything twice!” is the old joke line. That’s about how many times people try outsourcing before giving up in frustration and disgust. But are they really outsourcing...
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Pakistan Rising

In an excellent 1/23/05 article, “U.S. Firms Pick Up Pakistan's Call for Outsource Work,” LA Times staffer Evelyn Iritani describes the growing Pakistani outsourcing market. http://www.latimes.com/business/la-fi-pakecon23jan23,1,3595277.story.“Like...
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