Best Offshore Providers

I notice that Managing Offshore, the newish high-priced newsletter from CMP, is pulling together an “Offshore 100,” an award program to recognize service providers doing interesting offshore projects....
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Interesting Jobs for Outsourcing Professionals

This Website, once it's up and running fully, will post interesting jobs for people who are doing the work of outsourcing management in IT. To kick things off, here are some worthwhile job leads that I...
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Call Center Outsourcing for Disaster Recovery

Hurricane Rita was the fourth-most intense Atlantic hurricane ever recorded and the most intense tropical cyclone observed in the Gulf of Mexico. Rita caused $10 billion in real and personal property damage...
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Mid-sized UK Firms Embrace Outsourcing for Desktop and Data Center Support

This from Silicon.com article, “Cash-squeezed mid-size firms turn to IT outsourcing“: According to an IDC survey in the UK, 48% of firms have already outsourced their desktops and 39% have...
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The Basics of Business Process Outsourcing

The predominant business model of the ’50s and ’60s is that size was good. The creation of a huge, lumbering corporation with sprawling campuses was seen as a mark of success, and CEOs would...
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When a Small Outsourcing Project Fails

A Minneapolis-based law firm likes to do its IS work in-house as much as possible. The firm has about 300 employees, eight of which make up the IS department. Yet, when the firm decided to roll out Novell...
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Security Issues of Offshoring

In “Guarding the Pipeline,” Outsourcing Pipeline author Jill Gambon examines the security issues of offshoring.The practical advice offered is pretty generic to outsourcing:Do what you can...
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The Long and Short of Contracts

Useful insights about IT outsourcing in a CNET special feature on outsourcing in Asia. “The other side of outsourcing” shares the service provider perspective. Aside from explaining how providers...
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Returning from China

An article from Newhouse News Service provides a briefing about an Epson manufacturing plant that closed in Oregon to outsource manufacturing to China and then reopened when its former comptroller recreated...
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