India and The Vertical Angle to Outsourcing

Whereas Indian service providers have become major players in the application development and application maintenance space and are making big inroads on the infrastructure side, now the major vendors...
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Optimize: Is Outsourcing Killing Jobs?

Don't know how I missed this one. The September issue of Optimize included a pro-con piece featuring Lou Dobbs, CNN anchor and author of Exporting America: Why Corporate Greed is Shipping American Jobs...
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BPO – What is Business Process Outsourcing?

What is business process outsourcing (BPO)? BPO is the process of hiring another company to handle business activities for you. BPO is distinct from information technology (IT) outsourcing, which focuses...
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How To Keep Staff Retention High through Transitions

In 2004 Stanford Hospital & Clinics in Palo Alto, CA decided to outsource its IT operations to Perot Systems Corp. for $380 million. All of the hospital's 140 IT staff was offered positions with the...
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5 Shortsighted Reasons Management Considers Outsourcing

How often have you heard a business leader state that by outsourcing non-core activity, the company can free up valuable resources to focus on brands, customers, products — the critical stuff? This...
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Lou Dobbs and Outsourcing

Lordy, lordy, Lou Dobbs has created for himself a profitable niche. Dobbs, a business journalist, anchors CNN's Lou Dobbs Tonight, which I don't watch because I don't catch much TV. (Besides, we don't...
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Three Outsourcing Conferences

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What The Bush Re-election Heralds for Offshoring

I monitor what news media are saying overall on outsourcing trends, which encompasses reading some coverage of White House administration maneuvers (not, I'll state outright, something I enjoy doing…)....
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Tech Outsourcing in Florida Succeeds and Fails

The Tallahassee Democrat reports more today on the state of Florida's on-going debacle regarding its MyFlorida Alliance, a multi-year project that outsourced state technology. The $259 million project...
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