Putting Extended Staffing to Work

Smart entrepreneurs would rather buy than make, whenever doing so gives their customers the best deal. From the internal entrepreneur’s point of view, every outsourcing contractor and vendor is considered...
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The Billion-Dollar Client That Was Too Small

The December 2004 Baseline features a column by Rock Regan, who was CIO of the state of Connecticut when it was working on a $1.4 billion, seven-year contract to contract the state's IT operations.“Turn...
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Why We Offshore Our Software Development Work to Ukraine

At Intalio we started looking at taking part of our software development work offshore in late 2004. During the first half of 2005, we focused our attention on India, flew there a couple of times, talked...
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When The Outsourcer Doesn't Meet Your Coding Expectations

Outsourcing Journal has posted a nifty little piece about an application development project assigned to an Indian firm, where 80 percent of the code developed didn't meet client standards. Rather than...
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Stat of the Week

The IT outsourcing market grew by 37 percent in 2004, but was characterised by a larger number of smaller deals and greater competition among vendors. Datamonitor measured all new outsourcing, systems...
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Agile Outsourcing: Testing and Quality Assurance

Is software testing the same as software quality assurance? Quite certainly not! Testing checks whether the software is doing things right; quality assurance covers larger ground, namely, whether the software...
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The Drive Behind US and India Outsourcing Acquisitions

It’s a race of a different kind. To keep the competition at bay, Indian IT firms are racing to acquire firms in Europe and the US to gain clients and customer experience, while big global IT firms...
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Moving from Level 1 to Level 2 Transactions in HRO

In outsourcing, often the advice you’ll hear is to start with something simple and then move to more challenging and sensitive work with time. This gives you – whether you’re with the...
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The Risks of Outsourcing in 2005

Outsourcing Journal editor Beth Ellyn Rosenthal provides a useful article on the current crop of risks you face in outsourcing. “New Outsourcing Risks in 2005 and How To Mitigate Them,” Risks...
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