Stats on BPO from Capgemini and IDC

I just attended a day of the IDC Outsourcing Forum, which took place in San Francisco earlier this week. Excellent roster of speakers. The topic focused on BPO — primarily human resources-related...
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Sourcing Inside Out: From Lift and Shift to Fix and Mix

The premise of offshoring is simple and straightforward: Reduce costs and gain a competitive edge by seeking out labor markets where skilled, well-educated workers are willing to be hired for a fraction...
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When Small Companies Offshore (with non-disclosure form)

IndogenFX, a tiny software consulting firm whose main focus is developing projects involving applications with business rule processes, has parceled programming work to India, Israel and is now talking...
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The September 6 issue of Information Week

The September 6 issue of Information Week shares the offshoring story of Bekins Co., which wouldn’t have been able to afford the routing and dispatching system it needed if it hadn’t gone offshore....
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Doing Business in China

One billion customers!   That has been the siren song for countless businesses thinking about selling their products in China. But unlike the mythical Ulysses’ order to his men to ignore the...
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Hybrid Model: Domestic Management and Offshore Operations

Exploiting the price advantages of going offshore with your IT work doesn't always require working directly with a company in another country. A new kind of service provider has emerged that provides...
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Outsourcing – What is Outsourcing?

So, what is outsourcing? Outsourcing is contracting with another company or person to do a particular function. Almost every organization outsources in some way. Typically, the function being outsourced...
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Outsource Operations — Not Responsibility: An Outsourcing Service Model

While some industries have outsourced operations for years, others are still new to it. For example, in the telecommunications sector, outsourcing is in its infancy. In these segments key questions are...
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This Expert Explains How To Work with China

Just like IT service providers elsewhere in the world, those in China would have you believe they can handle just about any aspects of your programming, testing or localization work. Only a small percentage...
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