How To Develop a Great Relationship with Your Provider

Cecilia Claudio knows the value of a good outsourcing partner. Over the course of her 30-year career in information technology, Ms. Claudio has worked with all sorts of vendors, consulting firms and industry...
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Culture Matters: 5 Challenges India Offshore Teams Face in Working with Americans

As the foremost “hot spot” for America’s offshoring and offshore outsourcing of technology and business services functions today, India presents an important case study of differences...
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9 Tips about Outsourcing Your Software Testing

Not ready to trust a service provider with the full lifecycle of software development? Maybe you'd be more comfortable trying outsourcing with a discrete but vital aspect of the work — like testing....
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Free Book on Strategic Sourcing

No, I haven't read it yet, but if you want to get a free copy of a book titled, Driving Business Performance with Strategic Sourcing, fill out the brief form you'll find here. It's written and published...
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How Exchange Rates Affect Outsourcing

When putting together offshoring plans, companies rarely look into the currency trends of the destination country. Often, volatile and fluctuating currencies coupled with poor planning can eat into savings...
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Managing the Dynamics of Change

As anybody involved in a major outsourcing initiative will tell you, change is part of the process. The people directly involved have to adapt to new ways of working and possibly to a new employer (presuming...
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NASSCOM's IT Workforce Initiative

NASSCOM, India’s answer to the U.S.-based ITAA, has declared an IT workforce initiative to meet the peoplepower India’s expected to need by the year 2008 to meet its growing market for IT services....
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How To Evaluate Outsourcing Sensitivities in People, Products and Processes

If you’re considering some form of outsourcing — especially offshoring — consider putting your organization through a sensitivity assessment, to determine how sensitive your products,...
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3 Tips for Severance Agreements

A common short-term risk of the decision to outsource is the threat of legal action by some of the newly terminated employees, whether motivated by an actual or perceived injustice or a simple search for...
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