Culture Matters: Workforce Diversity in India and the US

The world’s two largest democracies, India and the United States, are also the world’s most diverse societies. The demographics and structures of their diversity – and their legal frameworks...
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When a Small Outsourcing Project Fails

A Minneapolis-based law firm likes to do its IS work in-house as much as possible. The firm has about 300 employees, eight of which make up the IS department. Yet, when the firm decided to roll out Novell...
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Computerworld's Premier 100 IT 2005

Computerworld's Premier 100 IT Leaders 2005 cites a handful of successful outsourcers – and five lessons:Keep a tight grip. Plan on implementing “continuous project management” and “don't...
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The Simple Fact about Compliance

Anybody who thinks he or she can shovel IT compliance problems off to a service provider is in denial. This was a topic of presentation at the recent META Group outsourcing conference.And it's surfacing...
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Florida: Poster Child for Ill-considered IT Outsourcing Deals?

Florida just canceled another IT outsourcing contract. This time it was a help desk contract signed with Accenture. Before that it was data center services with BearingPoint and application management...
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5 Tips about Transferring IT People to the Service Provider

The moment the subject of outsourcing surfaces in a company, a bolt mixture of fear, anger and anxiety races through the hearts and minds of employees: Will I be laid off? Will I have to train my replacement?...
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The "Outsourcing Evaluation Center" has Limited Usefulness

What if you created a directory of resources but nobody came? Of course, the Web is littered with the detritus of interesting ideas. A directory's only as good as the information it contains — and...
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Software without Borders: Measure the Success of Your Outsourcing with Metrics

“If you can’t measure it, you can’t manage it.” – Peter Drucker Are you afraid that outsourced software development means having little or no control over the development...
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Automotive Design Offshoring to India

The intense competitive pressures in the automobile industry, especially in the US and Europe, have created a set of enabling factors, or drivers that are forcing OEMs and ancillaries to explore outsourcing...
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