The Future of Outsourcing in India: 8 Scenarios

Every forecast today talks about huge growth in outsourcing — and particularly offshoring. Every major services firm is hiring at a furious pace in India and some of the numbers are truly mind-boggling....
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Mid-Market Organizations Extend HR Outsourcing to Recruitment and Talent Management

Business process outsourcing (BPO) analyst firm NelsonHall announced the availability of its latest research, “Mid-Market HR Outsourcing in the US.” This report assesses mid-market...
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8 Tips for Choosing Contract Management Software

I tuned into an informative Webcast yesterday, titled, “Myths, Pitfalls and Realities of Contract Management Software.” Hosted by IACCM's Tim Cummins and featuring Dan Ashton of imany, a company...
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Why Offshoring Projects Can Fail

Offshoring projects have four additional risks that aren't inherent in the typical IT project, according to Scott Noble, who advises organizations on the topic through his firm Global Sourcing Insights:Barriers...
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Reducing Operational Risk in Business Process Outsourcing

Business process outsourcing (BPO) is fraught with risks, whether onshore or offshore. When you make a decision to outsource a business process — possibly involving layoffs — bringing...
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Locating in China

“Plotting a 'China Strategy' – the Bonus Points” is an interesting blog posting by David Scott Lewis on the prime geographic locations where he'd place his IT investments when it comes...
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Managing the Outsourcing Relationship

"Let's just say itÉ Users stink at outsourcing, so open your eyes before you get into it." — Stan Lepeak, Managing Director of Research for EquaTerra.   When it comes to the minefield...
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Stat of the Week, Part 2

Yahoo UK and Ireland's Robert Jaques shared readings from Gartner regarding the growth of the IT services market in “Outsourcing drives IT services growth.”…the global market for IT services...
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Who Drives Your Outsourcing? Regaining Control of Outsourcing from Your Service Provider

Some months ago I wrote an article titled, “Outsource Operations — Not Responsibility: An Outsourcing Service Model,” published by Sourcingmag. Since then I have received enormous amounts...
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