Global Sourcing Analyst in Natick, MA

Here's the official description:The Analyst will directly support the Global Sourcing organization, including Indirect Materials, Direct Materials, OEM Finished Product and Development. Range of support...
Continue Reading

Cisco’s Best Practices for Outsourcing Governance

For several years Cisco Systems has embraced outsourcing as a practice to leverage global skills to expand its engineering/product development and IT capabilities. By using its own network-based tools...
Continue Reading

Research: Many Organizations Re-Assessing Outsourcing Strategy

A recent Compass poll of 70 North American organizations with outsourced IT operations found that only 4% of respondents would not consider taking all or some outsourced services back in-house. Compass,...
Continue Reading

State Food Stamp Call Centers

In an editorial, “Outsourcing is Still In,” that appears in the February 2005 issue of SD Magazine (apparently not online yet, www.sdmagazine.com/articles/2005/0502), Alexandria Weber Morales...
Continue Reading

India as Liaison in Offshoring Projects

Bitpipe's Analyst Views just released an interesting summation of what analyst companies are saying about offshoring these days. Author Jim Zimmermann quotes from a Summit Strategies report that ranks...
Continue Reading

Advice on Picking the Right Outsourcing Service Provider

"The selection process is so key, and yet it typically becomes adversarial, with lawyers and consultantsÉ trying to drive vendors down to zero margins."–Ed Agar, PrimeSourcing Advisors...
Continue Reading

SLAs for Communication Services

Excellent rundown on SLAs for communications services in the November issue of Network Magazine. “Negotiating a More Perfect SLA,” by Mark Johnston and Justin Castillo shares such gems as these:...
Continue Reading

Culture Matters: Workforce Diversity in India and the US

The world’s two largest democracies, India and the United States, are also the world’s most diverse societies. The demographics and structures of their diversity – and their legal frameworks...
Continue Reading

Best Practices for Effective Outsourcing Contracts

Due to the strategic nature of the outsourcing initiative, it’s critical that you select the right outsourcing vendor and set up the partnership in such a way that both parties benefit from the relationship....
Continue Reading