Practical outsourcing advice and case studies for IT and business process outsourcing.
Friday, May 16, 2008
Bangalore Tiger - Wipro On the Prowl This profile of Wipro provides a realistic assessment of why the top India service providers are coming to dominate IT services.
Managing the Risks When Outsourcing With outsourcing comes risks. In this article we discuss each type of risk and provide methods of mitigating them.
End User Metrics in Software Development This article elaborates upon the different criteria that can be applied in designing meaningful user satisfaction surveys.
Process Improvement in Outsourcing Replacing labor intensive approaches with process improvement and automation is what the third wave of outsourcing is all about. This article offers a CIO's perspective.
Daily Outsourcing Tip
Try “people councils” to get on-going feedback on your plans and activities.
Managing the Risks When Outsourcing
End User Metrics in Software Development
Daily Outsourcing Tip
