Crafting an Exit Strategy

"You often see clients who are more ready for their data center burning down than for their outsourcer going out of business." — Brad Peterson, Mayer, Brown, Rowe & Maw LLP Just as...
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We Can Do It All for You

I’m at the META Group outsourcing event in San Francisco this week, and there’s plenty I’ll share on the blog over the next several days. One thing that struck me: One of the META analysts explained...
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IT Vendor Relationship Manager Job Opening

Here's an interesting job for an IT outsourcing professional who doesn't want to work on the service provider side:Financial services firm ING wants an IT Vendor Relationship Manager in Atlanta. The ideal...
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When Agile Development Methods May Not Work Well

There have been a multitude of articles on how and why agile programming methods can accelerate software development, and lead to better quality applications or products. We have been using agile methods...
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META Group's Outsourcing Conference

Today, I’ll cover the META Group event and what I think will transpire there. I had the chance to attend the Gartner outsourcing event this year in Las Vegas, and it’s probably similar in many ways.The...
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Managing Risk: Evaluating Proposals and Providers

After developing an overall IT outsourcing strategy and distributing an RFP to seek potential partners, it's time to take the next step and evaluate the proposals and providers themselves. Numerous studies...
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Ajira Drills Down on Service Process Management

If you don’t make a quick connection between business process outsourcing (BPO) and business process management (BPM), you’re not alone. Vendors tend to focus on one area or the other with...
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Case Study: When Bad Consultants Run Amok

An executive shared with me a frustrating story. She discussed how her firm was looking at outsourcing much of its finance, accounting and HR operations to reduce SG&A costs. While she’s supportive...
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Case Study Rejection

Bummer. Just touched base with an individual who works for a financial services company — in the hopes that he would share some of his outsourcing project management advice with Sourcingmag.com...
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