Move from Tactical to Strategic Sourcing

"Don't do outsourcing as a knee-jerk undertaking. Do your homework. Do it in steps. Really understand the motivations for outsourcing." — Robert Brown, Principal Analyst, Business Process...
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A Primer on Outsourcing Negotiation

The following article is an excerpt or derived from Selling Outsourcing Services by Grant Lange. I am always asked if there is a “silver bullet” to being a successful negotiator. Unfortunately, there...
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Welcome!

Welcome to the Sourcingmag.com Blog.
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Hybrid Model: Domestic Management and Offshore Operations

Exploiting the price advantages of going offshore with your IT work doesn't always require working directly with a company in another country. A new kind of service provider has emerged that provides...
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The Influence of Procurement Organizations in the Outsourcing Sales Cycle

The following article is an excerpt or derived from Selling Outsourcing Services by Grant Lange. Procurement continues to play a critical role in the evaluation and selection process for outsourcing services,...
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Speech-enabled Self Service

I'm no fan of speech-enabled phone “customer service,” but use of the technology is clearly growing. It also offers an alternative to offshore outsourcing, as the article and research report...
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Why You Should Be Using Skype in Offshore Work

The statement, "We get a $10,000 phone bill every month just for communicating with our Indian office," used to be the common complaint from small to medium US companies with development centers...
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How Executives Paralyze Their IT Teams

Frequently, companies prefer working with external vendors because internal providers are often understaffed or clients require a new service that is beyond capabilities of present staffing, and they have...
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Offshoring to China

Silicon India tackles the topic of Indian firms outsourcing to Chinese firms in “IT Outsourcing: The New Global Delivery Model.”According to the article, “Of the top Indian firms, TCS,...
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