Outsourcing Journal has posted a nifty little piece about an application development project assigned to an Indian firm, where 80 percent of the code developed didn't meet client standards. Rather than abandoning the relationship, here's what the client did:
- Cranked up its attention and effort on specs and reviews.
- Assigned somebody in India to oversee the project.
You can read “Offshoring ADM Tips: How Business Engine Lowered Development Failures from 80 to 5 Percent,” by Beth Ellyn Rosenthal here.