Managing Risk: After the Contract Is Signed

When planning to outsource all or part of an organization’s IT functions, it’s important to perform active risk management throughout all stages of the outsourcing lifecycle. Active risk management...
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More Competition for Big Outsourcing Contracts

As the 1/14/05 Computerworld article says, “Europe has become the new hotspot for outsourcing contracts, exceeding the U.S. in terms of the value of major outsourcing deals awarded last year…”...
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Agile Outsourcing: End User Metrics in Software Development

What happens when users are dissatisfied with the results of outsourcing efforts? Whether it is outsourced software development or other IT functions, dissatisfied users implement “shadow efforts”...
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Consider Incentive Programs Offered by Countries that Want Your IT Work

Based on recent research, Frost & Sullivan shares these tidbits about managing IT projects offshore:Establish timelines and performance metrics to measure the progress of offshore employees and outsourcers...
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Analyst David Scott Lewis Shares His China Perspective

You can never know what’s going to come out of David Scott Lewis’ mouth next — but you should know whatever he says will be insightful and you’d better pay attention. An ex-METAGroup...
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Learn India in 12 Easy Steps

Doing business with India involves more than just technology, contracts, quarterly earnings, leadership, customer satisfaction, business value or other jargon. To have a long-term business relationship...
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People Want Documentation Post-Project?!

Here's a great tip I stumbled on while surfing through Postcards from the Revolution, a blog no longer updated but still interesting, by Mike Tarrani, Linda Zarate, and Kate Hartshorn. In his May 13, 2002...
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How Service Providers Buy Your Business

Even if internal costs are lower than outsourcing, as is often the situation when an “apples to apples” case is made, the comparison may be distorted by a common vendor tactic. Outsourcing...
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Outsourcing Certification: Resources for Outsourcing Certification

Looking for that career edge? The Certified Outsourcing Professional designation can distinguish you as a leader in the field of outsourcing and global services. Outsourcing certification powerfully demonstrates...
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