How an Immigration Law Firm Is Outsourcing Back Office Processes

This is a case study of my law firm, which is outsourcing its paralegal and clerical processes. These processes include: completing immigration forms, drafting employment letters and collecting personal...
Continue Reading

When Small Companies Offshore (with non-disclosure form)

IndogenFX, a tiny software consulting firm whose main focus is developing projects involving applications with business rule processes, has parceled programming work to India, Israel and is now talking...
Continue Reading

Dynamics of Outsourcing in 2005

Douglas Hayward, a senior analyst for Ovum, a UK-based advisory that consults on technology and market changes in software and IT services, writes a thoughtful piece about some of the current dynamics...
Continue Reading

TCS Revenues Up 38%, Profits Up 54%

On January 13, 2005, Mr. S Ramadorai, CEO and Managing Director of Tata Consultancy Services, Ltd. (TCS), announced quarterly profits of $162 million (7.09 rupees) for the period ending December 31, 2004....
Continue Reading

Outsourcing and Offshoring Predictions for 2007

Alsbridge CEO and collaborative outsourcing pioneer Ben Trowbridge says as the outsourcing industry moves into 2007, higher priority must be placed on staying cost competitive and staying ahead of global...
Continue Reading

Five Common Claims Vendors Make in Outsourcing Sales

When service providers start their sales pitches, you’re bound to get an earful on how their services can make your company more nimble, more responsive to market needs and smarter about technology....
Continue Reading

A Wayward Push in Offshoring by Microsoft

A blog that covers matters Microsoft management-related is pitching a fit over alleged plans by the company to outsource much of its tech support for SMS to Bangalore. Larry A. Duncan on his Microsoft...
Continue Reading

Offshoring – What is Offshoring?

So, what is offshoring? Offshoring is a type of outsourcing. Offshoring simply means having the outsourced business functions done in another country. Frequently, work is offshored in order to reduce labor...
Continue Reading

Software without Borders: Use QA as Your First Step to Outsourcing

Quality assurance, or QA, is often given short shrift in a software development organization, especially when budgets are tight. When debating the software development budget at one of the software companies...
Continue Reading